Observability (O11y), that is, a system that can check the status from the front end viewed by users to the infrastructure in one go in order to monitor dozens to hundreds of Microservices from a bird's-eye view and identify the root cause when a failure occurs, is required. We will explain Splunk O11y Cloud, which enables more efficient monitoring and root cause identification than conventional O11y and APM products.

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This may be a bit sudden, but how do you, the users of Splunk, handle maintenance and troubleshooting? There are multiple hits on the web for technical information about Splunk, including information published by Splunk. However, some people may be concerned that they don't know how to use this information when they encounter a problem. Our support staff helps such customers solve problems every day. In this article, we will introduce how to handle missing events in Splunk as an example.

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In this second installment of our Splunk technical support case series, we'll take a step back from troubleshooting and discuss Splunk version upgrades.
Splunk generally addresses vulnerabilities and known bugs through version upgrades. In addition, versions that have reached End Of Service are no longer covered by manufacturer support or our company's support. Therefore, if you want to use Splunk in a stable and supported version, upgrading is unavoidable. In this blog, we will introduce the upgrade procedure and some points to consider through actual inquiries.

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In the third installment of the Splunk Technical Blog - Premium Support Case Study: Reducing Indexer Queue Clogging - we will introduce how to deal with a clogged indexer queue based on actual customer inquiries.
We will start by explaining what a clogged queue is, so please feel free to use it as a reference.

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In the fourth Splunk technical blog, we will cover the "Skill Up Package," a video version of popular training sessions provided by our Splunk support staff.

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In the fifth installment of the Splunk technical blog, we will introduce the "Splunk Upgrade Monitoring Package," a support service for upgrade work, which is essential for operating Splunk.

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In the sixth Splunk technical blog, we will cover Splunk® Edge Hub, which we started selling in June 2024.

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This time, we will introduce our unique service "MUCV for Okta" that helps users of the cloud-based ID management and integrated authentication solution "Okta" solve operational issues with Okta.

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This time, we will introduce our original service "MUCV for Box Internal Fraud Prevention App," which helps users of the cloud storage service "Box" resolve issues related to Box operations.

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This time, we will introduce our proprietary service, "MUCV for CyberArk," which helps resolve CyberArk operational issues for those who use CyberArk, a security service that provides privileged ID management.

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In recent years, data analysis using machine learning has attracted attention. Machine learning derives models such as generalized rules and patterns from collected data, and uses those models to make predictions and classifications on real data.
This article provides an overview of the Splunk Machine Learning Toolkit (MLTK), a free app needed to perform machine learning on data collected with Splunk, and what the actual UI looks like.

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