Privacy Policy

Macnica Holdings, INC., Macnica and its group companies (hereinafter referred to as "the Company") consider it an important responsibility to properly manage the large amount of personal information of customers, business partners, shareholders (including candidates; the same applies hereinafter), employees and others that we obtain in the course of our business activities, and will continue to work to protect personal information in accordance with the following Personal Information Protection Policy.

*Group companies refer to Macnica Solutions Corp. and other related companies.

About basic policy

1. We will handle personal information lawfully in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and related laws and regulations (hereinafter referred to as the "Laws"), as well as the Guidelines for the Act on the Protection of Personal Information (hereinafter referred to as the "Guidelines").
2. We will formulate rules and manuals related to personal information protection in order to develop internal regulations regarding personal information protection, implement safety measures, and promote education and training, etc., and implement thorough dissemination.
3. We will acquire personal information only by lawful and fair means, clearly defining the purpose of use and to the extent necessary to achieve that purpose.
4. We will not provide personal information to third parties unless we have obtained the consent of our customers, business partners, shareholders, employees, etc., or unless required by law.
5. We will take necessary and appropriate safety management measures against risks related to personal information (unauthorized access to personal information, loss, destruction, falsification, leakage, etc.) of personal information.
6. We comply with laws, guidelines, and other norms, and continually improve our personal information protection program.
7. We have set up a consultation desk to accept complaints and inquiries from customers, business partners, shareholders, employees, etc. regarding our handling of personal information and the Company personal information protection program.

About the handling of personal information

the Company handles personal information as follows. In addition, if a separate personal information protection policy is established for each individual product or service provided by the Company (including the Company products and services and the Company suppliers; the same applies below), the contents of that policy will take precedence.

1. Contents of personal information acquired and purpose of use

   the Company will acquire personal information and data relating to individuals from customers, business partners, shareholders, employees, etc., by appropriate and lawful means, to the extent necessary to achieve the following purposes of use.

   category	Obtained information	Purpose of use
   ①Marketing operations	The following information obtained through business meetings, exhibitions, web marketing, web forms, and other sales and promotional activities: Name, company/department name, job title, address, telephone number, fax number, email address, and other contact information Information regarding the purchase, use, and consideration of products and services related to the above ​IP addresses and cookies and other online identifiers obtained when visiting websites (limited to those that can be easily matched with other information and thereby used to identify specific individuals).	Responding to customer inquiries Product and service information/demonstrations Information regarding seminars, exhibitions, study sessions, etc. held by the Company (including hosting, co-sponsoring, co-sponsoring, and sponsorship). Analysis of customer purchasing trends, etc.
   ②Provision of products and services ICs, electronic devices and others business segment	Names of employees of customers and business partners, names of companies and departments to which they belong, job titles, addresses, telephone numbers,FAXNumbers, email addresses, and other contact information Information regarding the purchase, use, and consideration of products and services related to the above Support information (support history, etc.)	Contacting customers and business partners in the procurement and provision of products and services Providing maintenance and technical support for products and services To contact customers and business partners regarding transactions and to carry out business operations based on individual transactions
   Cybersecurity and other IT solutions businesses	Names of employees or users of customers and business partners, names of companies and departments to which they belong, job titles, addresses, telephone numbers,FAXphone number, email address, other contact information, support site browsing history, information regarding the purchase, use, or consideration of products or services Support information (user account, password, account, log, etc.)	Contacting customers and business partners in the procurement and provision of products and services To provide product maintenance and technical support, to contact customers and business partners regarding transactions, and to carry out business operations based on individual transactions
   Online services provided by the Company	useridentificationAuthentication information such as Name of company/department you belong to, job title, address, phone number,FAXNumbers, email addresses, and other contact information IPAddress andCookieOnline identifiers such as those that can be easily matched with other information and thereby used to identify a specific individual, and log information	Provision of the Company services through online services Providing various information
   ③Human resource management	Names of the Company employees, names of dispatching companies, department names, job titles (including internal grades), addresses, telephone numbers, email addresses, other contact information, nationality, place of birth, head of household, gender, date of birth, date of joining the company, medical history (handicaps), educational background, work history, employee number, work records, performance evaluations, leave status, salary, records of rewards and punishments, browsing history, health check results, search history, hobbies, qualifications, skills, behavioral information on the Internet and other electronic networks, account information, identification documents, family information, alien registration card number, basic pension number, passport number, driver's license number Names of employees of customers and business partners, company names, department names, job titles, telephone numbers, email addresses, other contact information, company attendance information, and other personal information contained in the logs of loaned devices	Carry out recruitment selection, joining procedures, social insurance-related procedures, and other necessary procedures for employment management. Providing educational opportunities, creating training plans, and other educational development environment preparations Execution of duties related to wages, rewards and penalties, corporate pensions, group insurance, disaster compensation, etc. Appropriate health management for employees and their families Providing benefits for employees and their families Business activities (PR(This includes public relations activities such as filming videos.) Responses necessary for business activities Contact with former employees and their families after leaving the Company Performing duties incidental to each of the above items
   ④Recruitment work	Name, date of birth, gender, address, telephone number, email address, educational background, work history, current annual salary, desired annual salary, qualifications, reasons for applying, and other necessary information about the applicant Information contained in any form of communication between the Company and the candidate (including, but not limited to, communication during interviews), information incidental to such information, or information derived from such information Records of application and participation in the Company recruitment activities, as well as evaluations, selection results, and other records Other information submitted by individuals in connection with recruitment activities and information obtained from employment agencies, to the extent permitted by law.	Selection of job applicants Contact and information provision related to the above
   ⑤Other administrative procedures of the Company	Shareholders' names, addresses, telephone numbers, email addresses, etc.	Exercising the rights of shareholders and the Company under the Companies Act and other laws and regulations, fulfilling obligations, creating records, sending company information, and other stock-related administrative procedures Implementing various measures to smooth the relationship between shareholders and the Company, and implementing various events, surveys, and other projects held by the Company
   ⑥Provision to third parties	―	Provision to third parties in the manner described in 2 below

2. About the handling of personal information

   When providing products and services, the Company use online services provided by third parties as part of our system, and also use support from suppliers and service vendors.

   In connection with this, we provide personal information of customers of the products and services the Company provide, employees of business partners, shareholders and employees to our suppliers and vendors of the Company products and services.
   Please refer to the following link for information on the personal information protection legislation of the country or region in which your potential suppliers and vendors are located.
   https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/

   
   the Company product suppliers and vendors (please see the website below for details)
   https://www.macnica.co.jp/business/semiconductor/manufacturers/
   https://www.macnica.co.jp/business/network/manufacturers/
   https://www.macnica.co.jp/business/security/service/
   
   

   In addition, except in the following cases, the Company will not provide personal information obtained from customers, business partners, shareholders, employees, or individuals themselves to any third party.

   • If the person in question has given prior consent/acceptance
   • When it is necessary to provide information to customers and business partners in order to provide maintenance services for products and services sold by the Company to customers, to enter into license agreements for software products and services, and to provide various products, Services & Solutions.
   • When we provide information on participants in seminars and webinars held by the Company (including hosting, co-sponsoring, co-sponsoring, and sponsorship) to co-sponsors or sponsors of seminars and webinars.
   • When required by law
   • When it is necessary to protect a person's life, body or property, and it is difficult to obtain the person's consent
   • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
   • When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned interferes with the execution of the affairs when there is a risk of
   • In the case of providing information to research institutions such as universities and public research institutions, and in cases stipulated in Article 27, Paragraph 1, Items 5 to 7 of the Personal Information Protection Act.
3. Joint use of personal information

   the Company company may share personal information among group companies, including in the following cases, for the purpose of providing comprehensive group services.
   In the case of joint use, ① Items of personal information to be jointly used, ② Scope of persons to be jointly used, ③ Purpose of use by the users, ④ Name or name of the person responsible for the management of the personal information. The name and address (in the case of a corporation, in addition to the name of the representative) will be clearly indicated in advance.

   [Shared use within the Company group]
   In order the Company achieve the purposes of use described in 2. above, we will jointly use your personal data within the following scope.

   
   
   1. Items of personal data used jointly
      All personal data of the individual received through seminars, webinars, and the Company website, unless specifically requested by the individual.
   2. Scope of joint users
      the Company and its domestic subsidiaries and affiliated companies
   3. Purpose of use by joint users
      Above 2. Same as .
   4. Name and address of the person responsible for the management of the personal data and name of the representative
      Macnica (Please see "Company Information" for details about the Company.)
4. Entrustment of handling of personal information

   Within the scope of achieving the purposes of use specified in 1. above, the Company may outsource the handling of personal information obtained from customers, business partners, shareholders, and employees to a third party.
   We select contractors who meet the Company contractor selection criteria and supervise them to the extent necessary and appropriate in accordance with laws, regulations, guidelines, etc.

5. Creation of anonymously processed information and provision of the created anonymously processed information to third parties

   the Company will continuously create anonymously processed information (meaning information about an individual obtained by processing personal information so that a specific individual cannot be identified; the same applies hereinafter) from information obtained from our business partners' employees or users, taking appropriate protective measures to prevent the identification of a specific individual and the restoration of the personal information used to create the information, and provide it to third parties. Furthermore, the Company will also provide necessary and appropriate supervision to employees and contractors who handle anonymously processed information, etc.

   1. Items of personal information contained in the anonymously processed information created by the Company
      Each item listed in "3. Personal information to be acquired"
   2. Items of personal information contained in anonymously processed information provided to third parties and the method of providing the information
      1. Items of personal information included in anonymously processed information provided to third parties
         Each item listed in "3. Personal information to be acquired"
      2. Method of providing anonymously processed information
         Documents, books, magnetic disks, optical disks, magneto-optical disks, flash memory, online services for members, questionnaires and other forms, cloud services, telephone, fax, email
6. Personal information

   When acquiring and providing "personal information" as defined in the Personal Information Protection Act as personal data, the Company will comply with laws and guidelines and handle it appropriately.

7. Procedures for disclosure, correction (addition/deletion), suspension of use, and suspension of provision to third parties of personal information, etc.

   If you wish to disclose, correct (including add/delete), stop using, or stop providing to a third party any personal information that the Company have acquired, please contact the Company by clicking on "Click here to make an inquiry" under "Contact information for inquiries regarding the Company Group's Personal Information Protection Policy (Consultation Desk)" at the bottom of the page.

About Cookies and Web Beacons

We use cookies and web beacons to provide better services to users. the Company may also use web beacons in the future to provide better services to customers, business partners, shareholders, and employees in applications provided by the Company or on websites linked to applications.

Purpose of Use and Tools

We use the following tools to improve user convenience and our website. Information collected, recorded, and analyzed by each tool provider is managed in accordance with the privacy policy of each tool provider. You can disable or stop the use of non-essential cookies on the settings page of each tool provider or in your browser settings. You can use the service without any problems even if you disable the function of non-essential cookies.

Google Analytics (Google LLC)

*Google Analytics collects logs using cookies issued by the Company.

• Terms of Service: Google Analytics Terms of Service
• Privacy Policy: Google Privacy Policy
• Disable Settings: Google Analytics Opt-out Add-on

Marketo (Adobe Inc.)

• Terms of Use: Marketo Usage Policy
• Privacy Policy: Privacy Notice
• Override: Cookie Policy

User Heat (User Local, Inc., Ltd.)

• Terms of Use: Terms of Use
• Privacy Policy: Privacy Policy
• Disable settings: Please disable cookies in your browser settings.

uSonar (Landscape Co., Ltd.)

• Privacy Policy: Privacy Statement
• Disabled settings: Opt-out

CloudFlare（Cloudflare, Inc.）

• Cookie Policy: Cloudflare Cookie Policy
*This is a required cookie and cannot be disabled.

Auth0（Auth0, Inc.）

*Used only with MAQUP service and Macnica ID.
*Cookie policy: As with other personal information, the Company will use Auth0's services within the scope of the above purpose of use, and Auth0 will use cookies only for that purpose.
*This is a required cookie and cannot be disabled.

Amazon Pinpoint

Privacy Policy: Data Privacy and Compliance on AWS

People Driven DMP (Dentsu Inc.)

• Terms of Use: Data Terms of Use
• Privacy Policy: Regarding the handling of informative data
• Disabled settings: Opt-out

Inquiries Regarding the Company Group and Personal Information Protection Policy (Consultation Desk)

Macnica Holdings, INC. Information Control Committee Secretariat

Modification

the Company may revise all or part of the above content. If any revisions are made, they will be publicly announced by reflecting them in the content posted on this website.
1-6-3 Shin-Yokohama, Kohoku-ku, Yokohama, Kanagawa Prefecture
Macnica
Representative Director and President Kazumasa Hara