MaaS Support Service - Smart City/Mobility -Macnica

Total support for the introduction of MaaS, essential for smart cities

I want to hire a company that understands the town's unique characteristics.

We want to implement MaaS, which will lead to the realization of smart cities.

I want to design a sustainable business model.

I am wondering how to utilize this in tourist spots.

I want to introduce it in stages to see if people will accept it.

Macnica is a specialist with a track record of 50 demonstration experiments and 6 steady-state operations*.
We will help you implement MaaS that matches your needs.

*As of December 2024

Download materials here

What is MaaS

MaaS (Mobility as a Service) is a system that utilizes IT technology to seamlessly integrate various means of transportation (transportation services) with digital technology, enabling reservations and payments on a single platform. The Ministry of Land, Infrastructure, Transport and Tourism* is promoting its nationwide expansion, and social implementation is progressing.

MaaSの図

*Reference: Implementation of the Japanese version of MaaS promotion and support project (Ministry of Land, Infrastructure, Transport and Tourism)

Characteristics and types of MaaS

MaaS is attracting attention as a core platform for optimizing transportation infrastructure in smart cities, improving convenience, and reducing the environmental impact.

MaaS solves transportation issues in rural areas

Securing transportation and revitalizing the local area at the same time
Supporting the mobility of the elderly and those with mobility issues, and maintaining public transportation more efficiently
Build a sustainable transport system and reduce dependency on private cars

MaaS makes travel easier for tourists

Reducing the stress of traveling for tourists
By providing information on tourist facilities, restaurants, and souvenir shops, and creating a system where people can stop by while traveling, we will contribute to revitalizing the economy of tourist destinations.

MaaS to help with transportation to hospitals

Assisting with transportation to hospitals using autonomous driving shuttle buses
Register your patient card information while on the move to reduce waiting time at the reception desk
Using autonomous driving vehicles to deliver medicines and medical equipment to homes

MaaS makes the movement of goods more efficient, not just people

Improved logistics efficiency and reduced delivery costs
Using autonomous driving vehicles to cover driver shortages
Also used to transport goods to depopulated areas and during disasters

Combining MaaS with smart mobility (such as autonomous driving shuttle buses) can create a more convenient and sustainable transportation system.

Examples of smart mobility applications

Case study

Hitachiota City, Ibaraki Prefecture (Regular operation/EVO)
The buses operate regularly in urban areas, supporting the mobility of local residents and contributing to improving the convenience of the town. They also link with digital maps and local government apps to provide information on the current location of the bus and the surrounding areas along the route. Furthermore, the route will be expanded in February 2025, and it is expected that the bus will be used throughout the town.

Yokkaichi City, Mie Prefecture
With the aim of improving mobility in the city center, a demonstration experiment is held every year to implement regular operation. This year, the fifth one, was held on a grand scale in conjunction with a town event, and it was confirmed that awareness of autonomous driving bus has increased. Efforts are underway to obtain useful data for implementation, such as verifying the communication status of remote monitoring and driving routes.

Sakaimachi, Ibaraki Prefecture (Regular operation/ARMA)
ARMA has been adopted for the first regular operation of a autonomous driving bus led by a local government in Japan. Four years have passed since the bus began operation, and it has steadily established itself in the area. As a daily route connecting the town, it contributes to improving convenience for residents and promoting mobility. In addition, autonomous driving bus is monitored in real time from a remote monitoring center, supporting safe and smooth operation.

Haneda Innovation City, Tokyo (Regular operation/ARMA)
It operates regularly as a free shuttle bus within the shopping center. Starting in August 2024, it will be the first in Japan to operate a Level 4 (fully autonomous driving without a driver) bus on sunny days only. It provides facility visitors with the convenience of moving around the premises and an opportunity to experience autonomous driving technology.

Flow of MaaS support using autonomous driving vehicles

We listen to your requests and use cases, and provide knowledge based on our track record. We provide total support for the introduction of MaaS that is feasible and produces results with certainty.

1. Counseling

Planning and setting up how MaaS will proceed
・Understand transportation issues and the needs of the people in the city, and clarify the implementation details
・Setting driving routes and selecting vehicles and systems (available for rental)
・Negotiate and implement cooperation with public transportation and local services
・Designing a service model that matches your needs
・Business feasibility analysis
- On-site survey of the driving area
・Risk assessment, etc.

2. Extraction of Issues and Improvement through Preliminary Verification

Conducting feasibility studies and demonstration experiments to verify technology and operations in advance
・Comprehensive support for demonstration experiments
- Publicize the event to local parties in the area where the event will run
・Applying for and obtaining the necessary permits to operate autonomous driving vehicles on public roads etc.

3. Implementation of autonomous driving vehicles that meet your needs

Conducting verification and data collection for driving in the city
- 3D map creation of driving route
・System integration
・Driving verification
・Analyzing driving route data and addressing issues
・Insurance enrollment, etc.

4. Total support from demonstration experiments to regular operation

Safe and secure operation system
・Public relations activities regarding the introduction of MaaS
・Hearings to the people of the town
-Collection of usage data
・Deploy vehicle operators
・Support for stable operation
・Vehicle maintenance
・Emergency technical support, etc.

5. Maximizing the benefits of introducing autonomous driving vehicles

Implementing the PDCA cycle, and continuously reporting on issues and improvement measures from an expert's perspective even after implementation
・Verification of how to utilize autonomous driving vehicles in MaaS
- Verify compatibility with public transportation and city services
・Collection of passenger opinions
・Identification of results and issues
・Suggesting ways to improve

Document download

Materials regarding MaaS support services can be downloaded here.