ULTRA RED

ultra red

We have engineers who are familiar with ULTRA RED, including four ULTRA RED certified engineers *.

ULTRA RED certified engineer

Support for customers who have purchased our products

supported language Japanese
Response time

Weekdays 9:00-17:00 (excluding company holidays)
Please refer to the page below for our company holidays.
https://www.macnica.co.jp/support/

Correspondence contents

We will respond to the following technical inquiries.

  • Product Specifications
  • How to operate the management screen
  • Product defects/failures

*Members certified by the ULTRA RED headquarters for their high level of ULTRA RED products and peripheral technology. Macnica has the most certified engineers among all ULTRA RED distributors in Japan. (As of February 2024)

Inquiry/Document request

Macnica ULTRA RED

Mon-Fri 8:45-17:30