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This is a support information viewing service exclusively for customers who have purchased the product or applied for an evaluation.
You will need an ID and password to use this service.

  • Your account is the email address you registered with.
  • If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
  • You need to register an account to view it.
  • Even if you have previously registered an account for another product, you will need to register an account for Cisco Systems products, so please apply here.

This support site provides the following information necessary for operation.

  • Documentation…product manuals, configuration guides, etc.
  • Technical information…Various technical information
  • FAQ…Frequently asked questions and their answers

Support page Account registration

For new customers who wish to register for an account on the support information viewing service, please click here.

After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.

For customers who have not yet signed up for maintenance service

If you have any questions before subscribing to the maintenance service, please contact us below.

Inquiry/Document request

Macnica Cisco

Weekdays: 9:00-17:00