Specifications/Technical Information
Application for evaluation machine
Rocket Software
Rocket Software
Support page
For customers who have purchased or are using the free trial version, please also use the following support page. You will need your ID and password to use it.
- Your account will be the email address you registered with.
- If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
- Old support site accounts cannot be used.
You can view the following information by registering to view the support page.
| FAQ | Frequently Asked Questions and Answers |
|---|---|
| document | User's guide, etc. (Product manuals for past products) |
| Technical information | Various technical information documents for past products |
| download | Correction module for past products |
Support page Account registration
Click here if you are a new customer registering for the Support Browsing Service
After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.
Support status
We will inform you about the support status of each product, each version, and the end of support.
Citrix Ready
If you are considering using Exceed in a virtual environment that combines Citrix's XenApp and XenDesktop,herePlease confirm
Inquiry format
If you have any technical questions about the product, please include the results of the preliminary confirmation as described in "Troubleshooting".
Please fill in the information in the form below and send an email to our support desk.
Support is available for questions from customers who have signed up for a maintenance contract and customers who are verifying the operation of the evaluation version. Please note that we may not be able to answer questions from customers who have not signed up for a maintenance contract.
