Frequently Asked Questions (FAQ) *As of June 2024

Q1.1 Do you have a dashboard or cloud environment?

A. We (Macnica) are currently preparing to provide a dashboard and cloud environment. Please contact us.

Q.2 Do I need to sign a SIM contract after purchasing?

A. There is no need for customers to enter into a separate contract; Qualcomm® will provide the necessary services.

Q.3 Do you provide samples?

A. It is possible to consider renting it out. Please contact us.

Q.4 What sensor information and detection functions can be acquired?

A. [QTS110]: Location information, sensor value acquisition (temperature, humidity, illuminance, gradient), impact and drop detection [QTS112]: Location information

Q.5 What is the size and weight of the device?

A.　【QTS110】：50 × 125 × 14[mm], 125[g]　 【QTS112】：86 × 56 × 3.5[mm]、23[g]

Q.6 What is the battery capacity of the device?

A. [QTS110]: Equipped with a 2600 [mAh] (3.7 [V]) lithium-ion secondary battery [QTS112]: Equipped with a 200 [mAh] (3.7 [V]) lithium-ion secondary battery

Q.7 How do I charge it?

A. [QTS110]: USB Type-C charging, dedicated cradle charging [QTS112]: dedicated cradle charging

Q.8 Is airplane mode supported?

A. [QTS110/QTS112]: Airplane mode supported (Complies with FAA advisory circular AC 91.21-1D.)

Q.9 Has aircraft certification been obtained?

A. [QTS110]: Please refer to the list below. [QTS112]: Please contact us.

Table. QTS110 Aviation Certification Status

*As of June 2024, 〇: Approved, △: Planned approval, ▲: Pending

Q.10 Has the product been certified for radio waves in each country?

A. 【QTS110】：CE/UK/FCC/ISED/TELEC/KC　【QTS112】：CE/TELEC/Korea/RoHs/WEEE/Reach 

                             

Q11 Does the product comply with waterproof and dustproof standards?

A. 【QTS110 / QTS112】: IP65 compliant

                              

Q.12 Is it possible to link data with our company's server system?

A. [QTS110 / QTS112]: You can also get data via API. Please contact us.

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