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Full IT support service

Full IT support service

Supporting all aspects of IT issues faced by small and medium-sized businesses

If you are in charge of information systems at medium-sized or small companies, do you face the following challenges?

With the rapid increase in SaaS usage accompanying the digital transformation of companies,

  • We are busy every day with operating our internal systems and handling employee inquiries, and we are short on manpower.
  • Lack of skills and knowledge due to not being able to keep up with information gathering on new technologies and the latest trends
  • I want to review my IT infrastructure to keep up with changes in the environment, but I can't get started easily because of operational and cost issues.

Resolving various issues related to IT and security operations for small and medium-sized enterprises

The "Complete IT Support Service" for small and medium-sized enterprises is a service that utilizes the knowledge and experience Macnica has gained from implementing many IT and security solutions to provide support to IT departments in solving various issues.

  • [Feature 1] Eliminates human resource shortages and reduces workload
    We contribute to corporate growth by promoting business reform and operational efficiency throughout the organization and resolving labor shortages.
  • [Feature 2] Providing a best practice environment
    We determine priorities taking into consideration costs, market conditions, the impact on users' operations, operability, etc., and provide optimal support.
  • [Feature 3] Providing a sustainable IT infrastructure environment for the future
    By utilizing cloud-based services, we are able to withstand changes in the environment and reduce total costs, including operational costs.

[Product 1] Marugoto ID Security

Provides all-in-one functionality required for ID management and authentication. Outsource operations to reduce operational burden.



[Product ②] Whole device management

Recommended for small and medium-sized businesses who are unsure where to start with security measures!
Properly manage mobile devices owned by employees and prevent security incidents caused by devices!


[Product 3] Complete document management

Recommended for small and medium-sized businesses that are considering implementing Box or have already implemented it!
This frees customers from the hassle of managing Box operations and enables them to build a secure collaboration environment.