Icetana's AI autonomously learns the "normal state" of each camera, and when it detects "abnormalities" that could lead to incidents or accidents, it notifies security guards. No complicated settings or specialized operators are required, and security guards can focus on responding to the situation on-site according to the content of the notification.

"The burden on security guards is beginning to be reduced thanks to the use of AI in security. The number of patrols has decreased from four times a day to two times a day, and even when dealing with people who come to the office at night or on holidays to complete various procedures, the anomaly detection system has triggered, allowing security guards to respond quickly, which I feel makes the building safer." He also emphasized the ease of implementation, saying, "I didn't feel there were any particular hurdles to introducing the AI system." He also felt the effect of reduced labor costs, saying, "The only thing I was worried about was the cost of introducing it this time, but even with the current situation of rising prices, we were able to reduce the outsourcing fee compared to the previous year, even for security work, which is mainly labor costs."

Kihoku Town Hall is considering further use of AI technology, and is considering applications beyond security work to general administrative services, such as managing employee attendance by linking it with a facial recognition system and alleviating congestion on floors. "Through collaboration with Macnica and security companies, we would like to promote digital transformation of the local community and local government administration, and actively promote 'ensuring convenience for townspeople' and 'improving administrative services by streamlining operations' by utilizing the latest digital technology," he said of Kihoku Town's future efforts. He also said that the introduction of icetana would be effective for other municipalities facing similar issues. "I think there are many municipalities that are considering upgrading and streamlining their security work, just like our town. I think that using icetana will be very effective for municipalities that face similar problems to our town."

In addition to security, Kihoku Town is also looking forward to using DX to address issues surrounding public transportation and key industries that are experiencing rapid decline, and has high hopes for Macnica 's mobility and agritech technologies. The town plans to consider collaboration in a variety of fields in the future and further promote DX.