Macnica and Oriental Security Services Co., Ltd. are collaborating to enhance and reduce the manpower required for commercial facility security through the use of cutting-edge technology.

Macnica (Headquarters: Yokohama City, Kanagawa Prefecture; Representative Director and President: Kazumasa Hara; hereinafter referred to as Macnica) announced today that it has begun a business alliance with Oriental Security Services Co., Ltd. (Headquarters: Funabashi City, Chiba Prefecture; Representative Director and President: Kazuo Matsumoto; hereinafter referred to as Oriental Security Services Co., Ltd.) with the aim of improving and streamlining security operations, mainly for commercial facilities, through the use of cutting-edge technology.

■ Background and purpose of the business alliance
In Japanese society, where the working population is declining, the security industry is facing an increasingly serious shortage of personnel, making it a crucial challenge to maintain and improve security quality while ensuring safety and security. In particular, commercial facilities used by many visitors are strongly required to balance swift and accurate responses to incidents and accidents with reducing the workload of security guards. Oriental Security Services Co., Ltd., based in the Minami-Funabashi area, has a proven track record in security for commercial facilities, including large shopping malls, supporting the safety of visitors and the smooth operation of facilities. Meanwhile, Macnica is working to solve social issues by providing solutions that utilize cutting-edge technologies such as AI and related systems. In this business alliance, by combining Oriental Security Services Co., Ltd.'s on-site operational capabilities with Macnica 's AI and system integration technology, we aim to promote the efficiency and sophistication of security operations and build a sustainable security system.

■ Achieving advanced and labor-saving security for commercial facilities through the use of AI anomaly detection solutions.
At the heart of this partnership, we will be utilizing "icetana," an AI anomaly detection solution handled by Macnica. "icetana" is an autonomous learning AI that learns normal conditions from camera footage and detects and notifies in real time of unusual occurrences such as falls, unnatural movement patterns, and unusual movements of people or objects. For example, in the case of falls on escalators in commercial facilities, lost children, or acts of violence, the AI can grasp the signs of an incident or accident early, enabling security guards to quickly rush to the scene and take appropriate initial action.

<Image 1: Unusual "position"> <Image 2: Person falls> <Image 3: Unusual "time">

Image 1: An anomaly is detected when a person, vehicle, or motorcycle is in an area where entry is prohibited.
Image ②: An abnormality is detected if a person lies on the floor for more than 3 seconds.
Image 3: An anomaly is detected when people, vehicles, or motorcycles are present at unexpected times, such as after closing hours.

Click here for details on icetana
https://www.macnica.co.jp/business/ai/manufacturers/icetana/products/142343/

■Future Outlook
Macnica and Oriental Security Services Co., Ltd. will advance the sophistication of security operations through the use of AI, starting with "icetana," and contribute to improving the safety and security of commercial facilities and achieving labor savings.

In making this announcement, Kazuo Matsumoto, Representative Director and President Oriental Security Services Co., Ltd., stated the following:
"We are deeply honored to have entered into this business partnership with Macnica, Inc. We will leverage Macnica 's cutting-edge AI technology to implement a new hybrid security system in our area of expertise—commercial facility security—to reduce manpower and aim for safer and more secure facility security."

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