Macnica leverages its cybersecurity expertise to launch operational support services for Cisco security products - Providing Cisco XDR monitoring services to help reduce security operation burdens and improve threat detection accuracy -

Macnica (Headquarters: Yokohama, Kanagawa Prefecture; Representative Director and President: Kazumasa Hara; hereinafter Macnica) will utilize the cybersecurity knowledge it has cultivated to launch an operational support service for Cisco security products. As the first step, the company announced today that it will provide the "Cisco XDR Monitoring Service," which monitors and analyzes Cisco XDR, an Extended Detection and Response (hereinafter XDR) solution, to help reduce the burden of security operations and improve the accuracy of threat detection.

■Background
In recent years, as cyber attacks have become more sophisticated and sophisticated, there is a demand for measures to detect and analyze threats not only at traditional endpoints but also at multiple layers, such as networks and clouds, and an increasing number of companies are introducing multiple products. Security personnel must investigate alerts in order, isolate the cause, and confirm whether there is a threat, so the number of alerts increases as the number of products introduced increases, increasing the operational burden.
Now, XDR is attracting attention as an effective solution to solve these problems. By introducing XDR, logs can be collected from endpoints, networks, and the cloud, and correlation analysis can be performed automatically, reducing noise alerts and reducing the operational burden on security personnel, while making it possible to detect signs of attacks and new threats that were previously overlooked with standalone products. However, operating XDR requires advanced skills, such as determining how to handle alerts from each product and conducting detailed analysis of logs. In addition, many companies lack resources, and are unable to take the plunge and are falling behind in security measures.

■Features of Cisco XDR monitoring service
This service monitors Cisco XDR, one of the most comprehensive and flexible XDR solutions on the market today, which supports not only Cisco's broad security portfolio but also a range of major third-party products. With consistent support from Macnica, which has knowledge of security threats and products, customers can achieve advanced security measures.

・Consistent support from product support to monitoring operations:
Macnica, which has supported customers' security measures for many years and is Cisco's primary distributor in Japan, provides consistent support across Macnica group, including affiliate S&J Corporation, from product support to monitoring operations, thereby improving the efficiency of customer operations and providing comprehensive support.

・24/7 monitoring:
Analysts with excellent security analysis skills respond 24 hours a day, 365 days a year based on the severity of Cisco XDR incidents. This not only reduces the operational burden on customers, but also allows them to use a highly specialized operational monitoring system.

- Wide range of flexible monitoring targets:
XDR operation requires monitoring of multiple and diverse product data, which requires a wide range of knowledge. Macnica has knowledge gained from monitoring and analyzing logs from a variety of products for many years, and can flexibly monitor and analyze the data from a variety of products that is imported into Cisco XDR, enabling integrated XDR operation.

<Cisco XDR monitoring service overview>

Future Plans
Macnica will promote the adoption of XDR by customers by providing Cisco XDR monitoring services. In the future, we will support customers in strengthening their countermeasures against cutting-edge threats by enhancing operational support services for Cisco security products.

Commenting on the announcement, Yoshiyuki Hamada, President Executive Officer of Cisco Systems GK, said:
"We are very pleased that the addition of Cisco XDR to Macnica 's monitoring services will enable us to provide them with a solution that can respond more quickly and effectively to increasingly sophisticated cyber attacks. We are confident that the combination of Cisco XDR and Macnica 's extensive knowledge will reduce the security operation burden on our customers and ultimately contribute to the growth of their businesses. Cisco will continue to work with Macnica to support the safety and success of our customers' businesses."

[Related Seminars]
We will hold a seminar to provide an overview of this service for corporate information system managers.

Eliminate complex security operations! Seminar on integrated monitoring and efficiency achieved with Cisco XDR
・Date: July 11, 2025 (Friday) 15:00-15:50
Format: Online
Participation fee: Free (pre-registration required)
・Organizer: Macnica
·detail:
https://go.macnica.co.jp/Entry-MNC-OS-CSC-20250711-CiscoXDR.html?utm_source=macnica&utm_medium=pr&utm_campaign=mnc_CSCsm250711&utm_content=AISeminar

[Click here for product details]
https://www.macnica.co.jp/business/security/manufacturers/cisco/cisco_xdr.html

[For product inquiries, please contact here]
Macnica Cisco
TEL: 045-476-2010
E-mail: cisco-info@macnica.co.jp

*Company names and product names mentioned in this text are trademarks or registered trademarks of Macnica and each company.
*The information published in the news release (including product price, specifications, etc.) is current as of the date of announcement. Please note that the information may be subject to change without prior notice.