Macnica (hereafter Macnica, President: Kiyoshi Nakashima, capital: 11,194 million yen) is a company that imports, sells, and develops semiconductors and network equipment. , Shibuya Stream Excel Hotel Tokyu (3-21-3, Shibuya-ku, Tokyo) has announced the delivery service robot "Relay" by Savioke (Headquarters: San Jose, California, USA, CEO: Steve Cousins) from Savioke. )” is now available.
Savioke's delivery service robot "Relay" is an autonomous delivery robot that transports goods from person to person and provides a special experience that will leave a lasting impression on guests. At hotels, it is often used as a member of the staff for delivery services that carry snacks and drinks to each room. It transports goods safely, securely, and reliably to their destinations, helping to reduce the workload of staff and delighting everyone who meets the "Relay" with its superior design.
*See here for details on “Relay”.
https://www.macnica.co.jp/business/servicerobot/products/900/
Macnica will now provide support, maintenance, and maintenance services for Relay at Shibuya Stream Excel Hotel Tokyu. By integrating with hotel equipment such as elevator systems, we are able to autonomously deliver items to guest rooms. We provide the latest and best hospitality to our guests from all over the world.
It is expected that the use of service robots will continue to expand in the future, against the backdrop of measures to address labor shortages and requests for differentiated services. Macnica will sell superior service robots, including "Relay," provide installation support to reduce customer concerns when introducing service robots, and provide maintenance and support services to ensure effective operation after installation. Macnica will contribute to the businesses of customers who are using service robots to innovate their operations.
Introduction facility overview
| Name | : Shibuya Stream Excel Hotel Tokyu |
| location | : 3-21-3 Shibuya, Shibuya-ku, Tokyo |
| access | : Tokyu Toyoko Line/Den-en-toshi Line, JR Yamanote Line/Saikyo Line/Shonan-Shinjuku Line Directly connected to Shibuya Station on the Tokyo Metro Ginza Line, Hanzomon Line, Fukutoshin Line, Keio Inokashira Line |
| Facility configuration | : 4th floor lobby lounge, restaurant (approximately 70 seats), bar (approximately 30 seats), 9th to 13th floors guest rooms (177 rooms), 124 single/double rooms (approximately 20 m²), 53 twin rooms (approximately 30 m²) ~) |
The concept of SHIBUYA STREAM EXCEL HOTEL TOKYU, which introduces delivery service robots, is "From Shibuya to the world, a hotel that stimulates sensibilities ~ THE SHIBUYA SENSIBILITY ~". Shibuya has the creativity to constantly incorporate new culture and develop it into its own culture. We aim to be a hotel that stimulates the sensibilities of people in Japan and overseas by incorporating Shibuya's unique values and sensibilities into its design.
*Company names and product names mentioned in the text are trademarks or registered trademarks of their respective companies.
About Savioke
Headquartered in San Jose, California, Savioke was founded in 2013. Savioke is a global leader in the development of service robots, developing the delivery service robot "Relay". The “Relay”, which runs autonomously, operates the elevator by itself, avoids obstacles, and safely delivers the goods to the designated location. "Relay" is used by many hotels as a delivery service that delivers snacks and drinks to each room. "Relay" with its sophisticated design is a service robot that can be easily used in an environment where people coexist and provides a special experience.
| company name | : Savioke Inc., |
| Established | : 2013 |
| Head Office Location | : San Jose, California, USA |
| CEO | : Steve Cousins |
For more information, please visit our website (www.Savioke.com).
About Macnica
Since its establishment in 1972, Macnica has been a technology trading company and solution provider that plans, develops, and sells semiconductors and network-related equipment in the electronics and information and communications fields. We carry a wide variety of cutting-edge electronic products and always provide advanced technology and knowledge with higher added value. We also accurately grasp market trends and customer needs, establish our own detailed services and support, and support product design and development.
In recent years, expectations have been rising for the use of service robots as a way to supplement the workforce and increase employee productivity due to future major social issues such as labor shortages. At Naka Macnica, we help our customers improve their business productivity and customer satisfaction through service robots.
the Company is headquartered in Yokohama, and operates in countries including Japan, the United States, Canada, Brazil, the United Kingdom, Germany, Italy, Spain, France, Israel, Hong Kong, Taiwan, South Korea, China, Singapore, Thailand, India, Malaysia, and Vietnam. We are developing global business based on 78 locations in 22 countries around the world, including Myanmar, the Philippines, and Indonesia.
Please see the website (https://www.macnica.co.jp) for details.
Please contact the following for inquiries regarding this matter.
Macnica://www.macnica.co.jp
経営企画部 広報企画課 宮原 e-Mail：macpr@macnica.co.jp
〒222-8561 横浜市港北区新横浜1-6-3 マクニカ第1ビル
TEL：045-470-9851 FAX：045-470-9853