McAfee Network Security Platform Support
In order to prevent the spread of the COVID-19 infection, the dedicated phone line for McAfee product support will be temporarily closed. If you have any questions, please feel free to contact us by email. We apologize for any inconvenience this may cause to our customers, but we appreciate your understanding and cooperation.
To customers who purchased
This site is exclusive to customers who have purchased McAfee Network Security Platform. Customers will need an ID and password.
Support page Account registration
If you are newly registering for the support browsing service, please select the target product from the following and apply.
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Products |
of new/additional accounts
Application |
| McAfee Network Security Platform | Application for viewing support |
About McAfee Support Notification Service (SNS)
- McAfee's Support Notification Service (SNS) is a proactive notification service that allows McAfee to notify customers of important information in a timely manner.
- By subscribing to SNS, you can receive the latest information on product upgrades and releases, as well as product support end notifications. We recommend that you subscribe to the Company, as important information such as product discontinuation information will be distributed. Please take this opportunity to register using the URL below.
Before purchasing
If you have any technical questions before purchasing, please contact us below.
Macnica
McAfee product manager
- TEL：045-476-2010
- E-mail： mfe-info@macnica.co.jp