Splunk

Splunk

Splunk Premium Apps construction support service [implementation and construction support]

This service can be used in place of the Splunk Professional Service provided by Splunk, which must be purchased at the same time as the Splunk Premium Apps product. Splunk certification holders can help you design and build Premium Apps remotely. Macnica, a domestic distributor, will provide this service at a lower price than the existing service provided by Splunk, and we will be able to provide consultation in Japanese for everything from designing, building, maintaining, and operating Splunk Premium Apps. You will be able to receive it. In addition, we will leverage the synergies with Macnica 's product knowledge in security, network, DX products, etc. to support more advanced Splunk utilization.

*If you use this service, you do not need to purchase "Splunk Professional Service" provided by Splunk.

Service name/offer price

Splunk Premium Apps Construction Support Service

  • Professional Service per Day for Premium Apps (per day)
    Price: 200,000 yen/day (excluding tax)
  • Professional Service Package for Premium Apps (package type)
    Price: Individual quotation
Eligible Splunk Premium Apps
  • Splunk Enterprise Security (ES)
  • Splunk Phantom
  • Splunk IT Service Intelligence (ITSI)
  • Splunk User Behavior Analytics (UBA) *Consultation on a case-by-case basis
Form of provision Service (spot contract)
Provided Companies using or considering Splunk Premium Apps / Splunk Certified Partners
alliance partner Positka FSI Pte Ltd.

Eligible Splunk Premium Apps

SIEM monitoring and detection
Splunk
Enterprise Security
  • Provides preset dashboards for detailed investigation
  • A group of dashboards that enable "analysis from various perspectives" necessary for SOC research
Sign/behavior detection
Splunk User Behavior Analytics (UBA)
*Consultation on a case-by-case basis
  • Provides preset dashboards for detailed investigation
  • A group of dashboards that enable "analysis from various perspectives" necessary for SOC research
Security operation automation
Splunk Phantom
  • Integrated management of siled security products
  • Digitalization of business procedures and standardization of security operations through workflows
  • Achieving more efficient security operations by automating operations
Alert response management
Splunk IT Service Intelligence
  • Equipped with alert response management mechanisms such as alert status management and owner assignment
  • Necessary and sufficient various alert filter functions

Professional Service per Day for Premium Apps (per day)

In each phase of requirements definition, detailed design, and construction/implementation regarding Premium Apps, we can request work in units of one day according to customer's request. This service is consistently handled by the highest Splunk certification holders.

Phase example Example of work
Requirement definition (assessment)
  • Conducting discussions on customer requirements
design
  • Examination of Recommended Configuration for Premium App
  • Parameter design of Premium App
Construction/implementation
  • Build (install) a Premium App
  • Premium App Settings
We have consultancy-like capabilities and are professionally trained and certified in Premium Apps. In addition, members who have experience in applying best practices in deployment to new/existing environments and practical knowledge and experience in related areas will respond.

Professional Service Package for Premium Apps (package type)

We provide pre-installation design, construction, and installation as a package according to the customer's situation. The menu contents are the same as those sold by Splunk.

Package contents example (for Splunk Phantom Standard)

Overview Support for designing and implementing a security orchestration platform and creating guidance (playbooks) for automating security operations
Service contents
  • Customer-specific design guidance
  • Customer-specific use case roadmap
  • Customer-specific playbook UML diagram (Overview visualization of system configuration and behavior)
  • onsite training
  • 1 playbook development in customer specific environment
period 14px 1.75

Scope of this service

Document creation and overall project management beyond the scope of this service are generally not covered by this service. If you would like us to handle these matters, please contact us separately.

Flow from application to start of work

Requests and notes to customers

In providing this service, we have the following requests and precautions for customers.

Requests to customers

  • Before starting the project, please answer the attached "Preliminary Hearing Sheet".
  • In order to complete the project within the prescribed period, please provide the necessary information and materials in a timely manner.
  • Please assign the project owner (main person in charge) of this project.
  • In order to understand your company's environment, we will hold face-to-face meetings and teleconferences multiple times, so we ask for your cooperation as much as possible.
  • Please contact us as soon as possible to start work. We may refuse depending on the resource situation.
  • Also, please make a request at least 4 weeks before the start of production.

Exclusions/Disclaimer

  • This service is premised on subcontracting to a third party.
  • The service period and service start date will be determined upon agreement with the relevant companies.
  • The scope of service covers the Splunk products listed in the scope of coverage.
  • * If work other than Splunk products is required, it will be necessary to coordinate with the partner separately.
  • All meetings will be held remotely online.
  • Work related to this service will be remote work by Positka.
  • 本サービスに係る提供物は、弊社/Positka社フォーマットでのご提供になります。
  • Inquiries regarding specifications and defect investigations regarding Splunk products will be made in accordance with the customer's maintenance contract.

Inquiry/Document request

In charge of Macnica Splunk Co., Ltd.

Mon-Fri 8:45-17:30