Products/Services
product
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- File Security: Malware File Storage Scanning
- Integrated management solution: Central Management
- Email Security: Cloud Edition
- Endpoint Security: Endpoint
- File threat countermeasures on cloud services "FireEye Detection On Demand"
- Cloud governance enhancement "Cloudvisory"
- Network Security: Network Security
- Forensics: Malware File Scanning/Network Forensics
- Email Security: Server Edition
FireEye
FireEye
This is a support browsing service exclusively for customers who have purchased or applied for evaluation.
You will need your ID and password to use it.
- To view the support page, you need to register to view the support page.
- Even if you have previously registered for support browsing for other products, you will need to register for a FireEye account, so please apply here.
- The Partner Success Portal for partners has been closed. If you need support information, please register on the support site.
This support site provides the following information necessary for operation.
- Documentation…product manuals, configuration guides, etc.
- Technical information…documents of various technical information
- FAQ…Frequently asked questions and their answers
Support page Account registration
Click here if you are a new customer registering for the Support Browsing Service
After the registration is completed, we will send you an e-mail "Notice of reception of support page viewing registration" that contains your ID and password.
For users before subscribing to maintenance service
If you have any questions before subscribing to the maintenance service, please contact us below.
Macnica
FireEye Product Manager
- TEL：045-476-2010
- E-mail：fireeye_sales@macnica.co.jp
For users who have subscribed to the maintenance service
Macnica
FireEye Support Contact
- E-mail：fireeye@macnica.co.jp
