Online catalog auto-tagging
- High-speed automation of product registration (10 million items per day) has been realized, and the number of products handled by our own EC has increased 100 times (1 million → 100 million items).
- AI automatically extracts product categories and product attributes from the supplier's original product images and text data, and builds a "company-specific database".
- Increased sales
- Productivity improvement
- Securing labor force
- Cost reduction
- image analysis
- CrowdANALYTIX
Business challenge
With the rise of EC platformers, retailers that operate physical stores have adopted a strategy of expanding purchasing opportunities through their own EC.
In order to increase the number of products handled by our own EC, it became essential to speed up product registration and increase the amount of product-related information.
Specifically, based on a wide variety of product data provided by many product suppliers,
A system was needed to quickly classify a large number of new products and extract their attributes.
By realizing the above, we aim to propose products that meet the needs of each customer in our own EC in a timely manner and further expand purchasing opportunities.
Task
In conventional EC sites, the data provided by suppliers is a wide variety of product data, so it was not possible to use it as a company's data in a unified manner.
Since the classification and registration of products into their own product categories were performed manually, efficiency and accuracy were uneven depending on the level of skill of the workers. However, the speed at which new products were introduced to the market was a major issue.
In terms of cost, the cost rises in proportion to the number of registered products. The company was faced with management issues such as being unable to adopt a strategy to increase the number of products handled.
In response to these issues, regardless of product supplier or product, AI automatically identifies product categories and product attributes from product images and text data, and builds its own database. As a result, the time required for product registration has been greatly reduced, the number of products handled has increased significantly, and it has become possible to speedily launch new products into the market. In addition, we were able to eliminate unevenness in product classification and attribute extraction work, create a system that can continuously improve accuracy, and realize an environment that allows us to propose products that meet the needs of each customer in a timely manner.
Problem-solving process
Before
- Due to the wide variety of product information provided by suppliers, it is difficult to categorize and assign unique product attributes.
- It takes time to classify and register products manually, and it is not possible to handle a huge number of products.
after
- AI automatically identifies product categories and product attributes, and builds its own database
- Automate manual tasks and speed up new product launches
20 months
Number of products handled
Number of products increased from 1 million to 100 million
Number of modular AI
Modular AI increased from 2 to 300
it took
man-hours
Headcount reduced from 3,000 to 50