Technician (Semiconductor)

I heard that when you were a university student, you studied a field completely different from semiconductors, so could you tell me why you decided to join Macnica?

I majored in chemistry at university. As a result, my typical job prospects were research and development or production management positions at chemical manufacturers, but most of these positions involved being confined to factories or pipelines, and little interaction with people. While I was job hunting with the idea in mind of "I want to work in a technical position, but also in a position that gives me the opportunity to interact with customers," I came across Macnica 's position as a field application engineer (FAE), and thought, "This is exactly what I want to do!" That's why I joined the company.

It is true that Macnica 's FAE is a position that has some sales-like aspects, such as having direct technical interaction with customers and visiting customer sites together with sales staff to make product proposals.

I agree. I still remember how difficult it was for my friends to understand what I was doing at FAE after I joined the company. He asked me, "Isn't Yasuda's job a sales job?", so I answered, "I'm a technician," but he said, "Why are you out of the office even though you're a technician?" (laughs)

Sure, it can be a little confusing for many. When I actually work, I often work in collaboration not only with customers but also with other members of the company. .

that's right! By the way, why did Mr. Komiyama join Macnica?

Actually, when I started job hunting, I was thinking about getting a job at a manufacturer. However, when I attended Macnica information session, I was told about the work of an FAE, and I realized that I would rather be exposed to various cutting-edge technologies and disseminate them, rather than pursuing the same technology over and over again at a manufacturer. I felt that it was a good fit, and that's what got me interested in Macnica.

Macnica does business with many overseas suppliers, so we don't specialize in a specific technology, and we have the opportunity to work on a wide range of technologies. What made you decide to join the company?

The deciding factor for me was the people at Macnica. All of the employees at Macnica are cheerful and lively, which was very appealing to me. I was drawn to the way they talked about their work with such vigor that I honestly thought, "I want to be like that!"

I totally understand! The senior Macnica employees I met during the selection process were so "sparkling"! Macnica employees are full of inner charm that comes from their confidence in themselves and their pride as Macnica people!

Mr. Yasuda, why did you join Macnica?

When I was in high school, I did a homestay abroad, but I was disappointed because I couldn't speak English at all. So, in the future, I decided to jump into an environment where I could improve my language skills while working globally.

It is true that most of the suppliers that Macnica does business with are overseas manufacturers. I think Macnica is a perfect company based on the ``global'' axis, as communication with supplier manufacturers and product documentation are often in English.

What do you think is the most rewarding part of Macnica 's FAE?

I think this is where I can directly help customers. Customers cannot successfully proceed with design and development of the semiconductor products provided by Macnica simply by delivering them, so we must respond to a huge number of inquiries. As an engineer, I feel fulfilled when I provide appropriate technical information and when a customer's design and development progresses smoothly.

Me too. Dealing with defects is particularly difficult, but it makes me happy as an engineer to receive words of appreciation from customers after solving problems.

This is unique to an FAE who interacts directly with customers. I believe that troubleshooting is an opportunity to win the trust of customers. When a problem occurs, there is a high degree of urgency and a prompt and careful response is required, but if we respond sincerely, customers will recognize Macnica as a true partner.

This is exactly what Macnica 's core value is, ``Turn a crisis into an opportunity!''

One of the great things about Macnica is that we have a lot of colleagues who are willing to help us get through tough times. A few years ago, when we had a major problem, we had a conference call with a customer that went on into the middle of the night to try to resolve the issue. I was physically and mentally exhausted after dealing with the situation for so long, but my boss at the time rushed over from a business trip to support me until the problem was resolved. After we'd struggled to resolve the issue, my boss took me out for some ramen, and I'll never forget the taste of it (laughs).

Macnica is a company where the bosses don't run away. Because we see that, we've also developed a mindset of not running away.

That's exactly right. Also, it's rewarding when our proposal hits the customer and they decide to hire us!

It's really nice to be able to team up with sales to visit customers and propose products that meet their needs.

It is necessary to provide technical support for a long period of time until the customer decides to use the product we proposed and mass-produces the equipment. Isn't it! You can truly feel that you have contributed to society.