My seed is the desire to grow

Q1: What is your current job and what is rewarding about it?

Solutions created by bringing together all our experience

He is currently promoting the business as the head of the security consulting department, overseeing product security for the manufacturing industry, information security for OA ^*1 environments, and factory security for FA ^*2 environments.

In parallel with management, I also provide consulting services, solving a wide range of issues for clients, from technical aspects to organizational structures and business processes. This work also requires knowledge of management-level issues. At times, my own lack of knowledge can be a hindrance and I am unable to provide accurate advice to clients, but I continue to learn and strive to contribute to the success of my clients' companies.
I feel a sense of purpose and great satisfaction when I receive words of gratitude from a customer or when I am later nominated for other projects. Our objective proposals, which are unique to consulting, are often highly valued by customers, as we prioritize solving their problems rather than selling Macnica products.

Consulting is a new position at Macnica. It is a department that was strategically established to fulfill the functions and strengths that Macnica needs in order to realize VISION2030 ^*3, so I think it is a position where you can directly experience the company's growth.
Furthermore, as a consultant, your knowledge, experience, and skills are evaluated by your clients, so you will feel a strong sense of fulfillment and personal growth.

*1: OA (Office Automation) environment: An office environment equipped with the equipment and infrastructure used to automate office work.
*2: FA (Factory Automation) environment: A state in which a "factory automation" system that automates production processes within a factory has been introduced.
*3: VISION2030: Macnica 's vision for 2030, aiming to become "Service & Solution Company that continues to create new value by connecting skills and knowledge from around the world, in order to realize a prosperous future society."

Q3: An episode that made you grow

A culture of inherited authority and follow-up

When I first started consulting, everything was a challenge for me, as I was still new to the job. In one project, I was tasked with identifying a client's security issues and reporting on solutions, and that experience remains in my memory. I spent a lot of time preparing the report, but on the day, I wasn't able to communicate the content well, and the client pointed it out to me. I had caused the client some discomfort in the process, and I felt so remorseful that tears welled up in my eyes, embarrassingly.
It was an extremely difficult experience as I ended up worrying the customer, but with the support of my superiors and seniors, I was able to see the project through to the end, and I felt that I had grown as a person.

In other consulting work, whenever I failed or felt like giving up, my superiors and seniors would give me a lot of feedback, such as what I was lacking, how to correct my documents, what to do next, and how to approach the client, and I was grateful for that. In the next meeting with a client where I thought my proposal had failed, they came to my rescue, including a follow-up. I think that this series of experiences is unique to Macnica, where there is a culture of delegation of authority and follow-up.

Now that I'm in a position to delegate authority as a department manager, I'm conscious of leading my subordinates by walking in front of them and setting an example, rather than standing above them. My subordinates watch me as I carry out my work, imitate me, and learn and grow by reflecting on their mistakes. I've also created an environment where I can immediately support my subordinates when they're in trouble.