Supporting the Future with Foresight and Judgment

cross talk 02

Sales (Security/Network)

Arisa Yamamoto

Joined new graduates in 2021. Belongs to the 1st Sales Department of the 4th Sales Division. As a sales person, he is in charge of utilization proposals and product introduction support for log management platform products such as servers and network equipment. From 2022, he will be involved in the launch of a new product business, and is struggling to develop the market.

Takao Suzuki

Joined as a new graduate in 2015. Belongs to the 3rd Sales Department of the 2nd Sales Division. After gaining experience in semiconductor sales, he was transferred to a department handling security products in his third year with the company. Currently, as a deputy section manager, he is in charge of a wide range of operations, from considering sales methods for new products that will be handled in 2022, planning marketing measures, and making proposals to customers.

Hiroshi Arikawa

Joined as new graduate in 2005. Belongs to the 1st Sales Department of the 4th Sales Division. Since joining the company, he has been in charge of security products and data analytics products as sales. Experienced various tasks such as high-touch sales to end users, sales promotion activities with sales partners, sales strategy planning, and planning and execution of marketing measures. Currently managing the sales organization as a general manager.

Chapter 1The Decisive Factor Is Global x People's Charm

Arikawa

Before we talk about security and network sales positions, I'd like to first hear about how the two of you joined the company. If I remember correctly, Mr. Yamamoto met Macnica while studying abroad, right?

Yamamoto

That's right. I studied abroad in the US for about a year during my university years, and I encountered Macnica at a local job hunting event. I had always wanted to work globally, so I was interested in trading companies, and I thought I'd give it a listen.

Arikawa

Macnica is a B to B company, and many of the students who have just started job hunting don't know anyone, so they come to the information session with a casual mindset at first (lol)

Yamamoto

However, when I actually went through the selection process, it was a bit different from other companies. The HR staff didn't ask me any unorthodox questions, and they gave me an interview that looked at my "personality". When I received the job offer, I still remember feeling highly motivated and decided to join the company.

Suzuki

What a coincidence! When I was looking for a job, one of my priorities was "global." However, when I went through the selection process, I found that Macnica was completely different from other companies. All the employees were lively and I felt their vitality. I thought, "I want to work with these people!" and that was the deciding factor for me to join the company.

Arikawa

Both of you had a global perspective, but in the end, you decided to join Macnica because you were attracted to the people you met during the selection process. When I think about why such talented people decided to join the company, I think that the people you work with are a very important factor. How do you feel now that you've joined the company and are actually working there?

Yamamoto

I was surprised at how humble the excellent seniors were! His stance is that "I've never accomplished anything on my own. It's all thanks to the cooperation of those around me and the relationships of trust that my seniors have built." When I see seniors who are full of confidence and never arrogant, I think, "I have to do my best to be like this!"

Suzuki

It's pure joy to see a young employee like Mr. Yamamoto think that way of a senior employee!

Chapter 2Looking Ahead in a Changing World

Arikawa

Mr. Yamamoto, it's only been two years since you joined the company.

Yamamoto

I find it rewarding to come into contact with cutting-edge technologies that are still largely unknown in Japan, and to be involved in the formation of new markets ahead of other companies! You can get a real feeling that "this technology is spreading in the world because I was there".

Suzuki

Macnica is a company with a unique ability to discern and the foresight to make upfront investments with an eye on the future. That's why we can contract with companies that have technology that is still largely unknown to domestic customers, and quickly expand that technology to Japan.

Yamamoto

There are also small happy events in everyday life. A revolutionary cutting-edge solution is sometimes featured in the newspaper, but I've known about it for more than half a year, and I often feel that I'm running the world's "leading edge." There was

Arikawa

This may be a bit of an exaggeration, but it feels like riding in a time machine. One of the best parts of working in security and network sales at Macnica is being able to see what the future holds in a constantly changing world.

Suzuki

Speaking of the real pleasure of work, I would like to mention the wide variety of customers involved. Our solutions protect personal information, confidential corporate information, and national secret information from the threat of cyber terrorism. Therefore, our customers are diverse, ranging from general companies to government agencies, and we need to be familiar with each market. Since you will be throwing yourself into an environment where you are required to grow on a daily basis, you will be able to expand your range as a sales person.

Yamamoto

Universities and other educational institutions are also customers. When I was a student, when I logged in to the university's dedicated site, I thought the authentication system was "troublesome", but when I joined the company, I was convinced that the authentication service was introduced for this purpose ( smile)

Arikawa

Nowadays, with the spread of the Internet and digital storage of information becoming commonplace, there is a lot of information that we as security and network sales professionals need to protect from threats such as cyber terrorism. To that extent, different types of support are required depending on each industry and business type, so we need to increase Macnica 's capabilities.

Chapter 2Aiming to Be a True Partner for Our Customers

Arikawa

Mr. Suzuki, is there anything in particular that you are conscious of during your usual sales activities?

Suzuki

I am conscious that I should not become a mere "seller of things". In sales where numbers are required, it is tempting to focus on how to sell products, but it is meaningless unless we propose what customers really need. Build a relationship of trust and become a presence that customers truly want. I think that's "clever" business.

Arikawa

That's a very encouraging comment! Each and every salesperson at Macnica places great importance on the "customer perspective." I think that's why we've been recognized by a wide range of customers and been able to grow our business. Of course, the solutions we offer are important, but to be trusted by our customers, our everyday attitude is the most important factor. What do you keep in mind, Mr. Yamamoto?

Yamamoto

I am conscious of "involving". Since this term, I have been involved in the launch of a new product business, but I often feel that there is a limit to what I can do on my own. For example, when publishing product information on the web, it is more efficient to consult with the digital marketing department, and with regard to contract-related matters, borrowing the knowledge of the legal department is the least risky way to conclude a contract. Everyone is busy with their work, so I'm sorry, but no matter what department I talk to, they are very cooperative and really helpful.

Suzuki

Macnica has an open and flat environment, so it feels easy to ask anyone for advice. I think it's actually quite amazing to have a culture where you don't get a single negative look when you ask for help from a member of a department with a different mission.

Arikawa

That's right. I think one of the great things about Macnica is that it has a strong culture of cooperation and is a pleasant place to work.

Yamamoto

I try to act while considering who to involve at what stage, and it is important to build relationships on a daily basis so that they can cooperate. If I am asked to do so, I would like to make a sincere contribution. Mr. Arikawa, you are a veteran of sales, but what do you usually keep in mind?

Arikawa

I am conscious of "continuing to change." In the words of Macnica founder Kamiyama, ``maintaining the status quo is synonymous with stagnation.'' The more experienced you become, the more difficult it becomes to try new things because your past experiences get in the way, but I definitely don't want that to happen. I work with the determination to constantly change to adapt to the ever-changing external environment and bring better products to the market.

Suzuki

I'm surprised that Mr. Arikawa, who is the manager, works with such an attitude! I am also in a position to show my back to my subordinates as a manager, so I would like to work aggressively like Mr. Arikawa!