Service outline diagram

Features of this service

• It is possible to significantly reduce customer operation man-hours
  Suspicious terminal alerts detected and issued by CrowdStrike are analyzed by S&J SOC analysts with extensive experience, and will be contacted only when deemed necessary. It eliminates the need for customer confirmation of all alerts that occur daily, and can contribute to a significant reduction in operation man-hours.
• Easy-to-understand, to-the-point communication
  We will also contact customers in an easy-to-understand manner with a focus on the points (see the report image below for details). Rather than simply posting alert information, we provide an overview of the situation and views at the time of detection, as well as points to check and recommended responses for customers.
• Providing a flexible monitoring system that meets your needs
  Depending on your request, we can provide monitoring response time from 9:00 to 17:00 or 24 hours a day, 365 days a year (terminal isolation work can be handled as an option). In recent years, there has been a tendency for attacks to target non-business hours, and as business hours have expanded to include nights and holidays due to telework, incidents have tended to occur more frequently. increase.

Deliverable image

Flow until service introduction

Examples of tasks and schedules leading up to standard service implementation are as follows.

About ticket consultation service

For customers who monitor and operate CrowdStrike Falcon in-house, we also offer a ticket consultation service that allows advice and consultation on an alert-by-alert basis when an incident occurs. If you wish, please contact us from the inquiry at the top of this page.