Consistent product support and monitoring services

In some cases, the point of contact for inquiries about product specifications and the provider of the monitoring service are different, and in some cases the operation becomes complicated. increase.

* It is necessary to have a support contract for both EDR and monitoring services.

お客様運用工数の大幅削減が可能

S&J's SOC analysts with extensive experience analyze suspicious alerts from terminals detected and issued by Trellix, and contact customers only when deemed necessary. It eliminates the need for customer confirmation of all alerts that occur daily, and can contribute to a significant reduction in operation man-hours.

Easy-to-understand, to-the-point communication

We will also notify customers in an easy-to-understand manner with a focus on the points. Rather than simply posting alert information, we provide an overview of the situation and views at the time of detection, as well as points to check and recommended responses for customers.

Providing a flexible monitoring system that meets your needs

Monitoring response time can be provided 24 hours a day, 365 days a year (terminal isolation work agency is also available as an option). In recent years, it is easy to target non-business hours, and business hours are expanding to nights and holidays due to the diversification of work styles, and incidents tend to occur more often. monitor.