Products/Services
product
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- Network Security: Trellix (formerly FireEye) Network Security
- Network Security: Trellix (formerly McAfee) Advanced Threat Defense
- Network Security: Trellix (formerly McAfee) Network Security Platform
- Endpoint: Trellix (formerly FireEye) HX
- Endpoint: Trellix (formerly McAfee) Mvision
- Endpoint: Trellix (formerly McAfee) Complete Data Protection
- Email Security: Trellix (formerly FireEye) Server Edition
- Email Security: Trellix (formerly FireEye) Cloud Edition
- Security Operations: Trellix (formerly FireEye) Helix
- Security Operations: Trellix (formerly McAfee) SIEM (Security Information and Event Management)
- Enhanced cloud governance: Trellix (formerly FireEye) Cloudvisory
- File Threat Protection in the Cloud: Trellix (Formerly FireEye) Detection On Demand
- File Security: Trellix (formerly FireEye) Malware File Storage Scanning
- Integrated Management Solution: Trellix (formerly FireEye) Central Management
- NDR Solution: Network Investigator (NI) / Packet Capture (PX)
Specifications/Technical Information
Specifications/Technical Information
- Trellix (formerly FireEye) Technical Information
- Trellix (formerly FireEye) Specifications
- Network Security: Trellix (formerly FireEye) Network Security Technical Information
- Network Security: Trellix (formerly McAfee) Network Security Platform Technical Information
- Network Security: Trellix (formerly McAfee) Network Security Platform Specifications
- Network Security: Trellix (formerly McAfee) Advanced Threat Defense Technical Information
- Network Security: Trellix (formerly McAfee) Advanced Threat Defense Specification
- Email Security: Trellix (formerly FireEye) Server Edition EX Series Technical Information
- Email Security: Trellix (formerly FireEye) Server Edition EX Series Specifications
- Integrated Management Solution: Trellix (formerly FireEye) Central Management (CM) Series Specifications
- Security Operations: Trellix (formerly McAfee) SIEM (Security Information and Event Management) Technical Information
Trellix
Trellix
Trellix (formerly McAfee) Endpoint Security / Complete Data Protection Support
In order to prevent the spread of the COVID-19 infection, the dedicated phone line for McAfee product support will be temporarily closed. If you have any questions, please feel free to contact us by email. We apologize for any inconvenience this may cause to our customers, but we appreciate your understanding and cooperation.
To customers who purchased
This site is dedicated to customers who have purchased Trellix (formerly McAfee) Endpoint Security / Complete Data Protection. Customers will need an ID and password.
- Your account will be the email address you registered with.
- If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
- Old support site accounts cannot be used.
Support page Account registration
Click here if you are a new customer registering for the Support Browsing Service
After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.
Inquiry/Document request
In charge of Macnica Trellix Co., Ltd.
- TEL：045-476-2010
Mon-Fri 8:45-17:30
