Cato can't connect

On mobile: If you launch the Cato client agent and the connect button image is not green, you are disconnected. Connection groups and policies are set on the Cato management screen, so please contact the administrator. In the case of LAN, please check the management screen to see if Cato Socket wiring and Cato Socket and CatoPoP are linked. If the connection is broken, an email will be sent to the administrator and an alert will be displayed on the management screen. Please note the license renewal date as it is an annual contract.

Please see our Cato support site for details.
https://www1.macnica.net/CGI/product/support/contents/support_syousai.cgi?pro_ctgry_id=103&type=tech&issue_id=12459

Please refer to this video for how to temporarily cut off communication.
https://www.youtube.com/watch?v=Azn-wyd7YVM&list=PLYXecfeQzKWlYxF8g0iMNuSTZrsCY00jR&index=17

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