Introduction: About this CATO SASE FAQ page

Cato can't connect

What is Cato SASE Cloud?

Do you have any case studies of Cato Networks?

Where can I get Cato client side logs from?

What ports are required to use Cato Socket and Cato Client?

When is the timestamp of the log that can be checked from Events on the Cato management screen?

Why is there a notification that does not disappear even if I press Clear All on the notification screen on the Cato management screen?

End-users have asked me why they are seeing an "unsecured connection" message in their browsers.

How to check the PoP status (outage or maintenance)?

How long is the invitation email valid?

How will I be notified of Cato SASE Cloud operating status and failure status?

Do you have an evaluation version?

I want to link Cato SASE Cloud users with Azure AD.

Is it possible to group sites according to the country they are connected to on the Cato management screen and Topology display?

How long can logs be downloaded?

Would it be better to have everyone VPN licensed at the base, or would it be better to have a Cato Socket?

If there is a conflict between the IP addresses of the PCs at the head office and at other offices, is it possible to access the PC at the head office and at the other offices?

Can Cato Socket relay DHCP?

What is the calculation method for the available bandwidth of the backbone?

About the vSocket documentation

What is the MTBF of Cato socket?

What are the virtual server instance spec requirements for Cato vSocket?

Can Cato sockets be shipped overseas?

Do you know the specifications of Cato Socket?

What is the difference between a Cato Socket connection and an IPSec connection?

What is the difference between Cato socket X1500 and X1500B?

How can I initialize Cato Socket X1500/X1700?

What is the difference between X1700 and X1700B?

Does Cato Socket support connection over IPoE?

Is on-site maintenance possible for Cato Scoket?

Can you ship Cato Socket overseas?

Does Cato Socket have PSE, CE, and other electrical appliance safety laws and safety standards certifications in each country?

Is it possible to specify users under Cato Socket and configure communication settings individually?

Is it possible to make LAN1 and LAN2 of Cato Socket the same segment?

For example, is it possible to preferentially connect Socket to Tokyo PoP?

Is it possible to set the LAN interface of Socket to VLANAccess?

Setting up Cato VPN

Is it possible to require the user name and password to be entered each time when connecting to Cato Client?

Does Cato Mobile Client support multi-factor authentication?

How long will Cato Mobile Client 4.0 be supported?

Is it possible to force the mobile terminal to communicate with the CATO SASE cloud?

Is it possible to prevent the connection of devices not permitted by the company?

How do I install the Cato Client certificate? Can I coexist with another company's VPN certificate?

When automatically creating SDP users by LDAP linkage, etc., is it possible to automatically create more than the number of licensed users?

Is a Cato Client dedicated agent required for Cato Client connection?

Is there a function in Cato Client that automatically connects when the user starts up the PC?

In SSO authentication, is it possible to register multiple Idp and use them according to the conditions?

Is it possible to import SDP users as a CSV file on the Cato management screen?

What is Cato Client Office Mode?

Is the root certificate (for TLS inspection) issued by Cato automatically installed when CatoClient is installed on all supported OS?

I would like to use certificate authentication when connecting to Cato Client. Can Cato issue a client certificate?

Can I use certificate authentication when connecting to Cato Client on mobile terminals (iPhone/Android)?

If there is a conflict between the IP addresses of the PCs at the head office and at other offices, is it possible to access the PC at the head office and at the other offices?

If 1000 people use Office365 (mail) at the same time, how much Cato contract bandwidth is required?

On the need to set up a WAN-side subnet in AWS

Please tell me about specifying DNS forwarding to Cato SASE.

Please let me know the vendors that support IPSec communication.

Is it possible to set UDP IP for teams in the teams app?

Is it possible to specify the communication protocol for one user at the base? How to manage FTP and RDP internal users for specific users only?

Can I use the internal DNS from the CATO Cloud participating terminal?

Is CIFS CATO compatible?

Does CATO support OSPF?

Is the Cato socket Primary/Secondary switching correct for VRRP? Also, am I correct in understanding that there is no particular impact when switching?

Can I use it in China?

Is it necessary to allow communication to Cato on the LAN upper proxy server?

Is it possible to send some communications without going through Cato SASE Cloud?

Is it possible to set other Sites and Ranges to overlap in the Site's Networks settings?

Is there an upper limit to the Global IP that can be obtained with IP Allocation?

Please tell us about the address that needs to be routed from the LAN side to the Socket.

Can CatoCloud identify/control all TCP/UDP protocols?

Google WorkSpace and Microsoft 365 process headers to prevent access to personal accounts, so I would like to ask if it is possible to do the same.

Can it coexist with Microsoft's EDR?

Is it possible to restrict the PoPs that are used so as not to cause cross-border communication?

How does SCIM provisioning work in Okta?

Is provisioning in SCIM supported?

Is it possible to link INTUNE for internal users?

How do I update the app on my mobile device? Can it be controlled by MDM?

How long is Cato SASE access log retention period?

SWG is included in the basic functions, but is it possible to implement the Explicit Proxy function as well?

What is SSE?

What is the difference between SSE and a combination of traditional security devices?

What is the difference between SSE and SASE?

What's the difference between traditional SSE products and Cato SSE 360?

What is DLP?

Can I export and save the security policy?

Is it possible to copy and use the security policy?

What are the categories of URL filtering?

I want to link Cato SASE Cloud users with Azure AD.

Is it possible to investigate and remove threat detections?

Do you provide DNS and proxy functionality?

Is it possible to check incoming emails for viruses?

Is it possible to control the application?

What kind of authentication protocol is used for SSO authentication by IdP?

In SSO authentication, is it possible to register multiple Idp and use them according to the conditions?

What is the frequency of IPS signature updates?

What is the contract period?

Can I add more locations or remote access users later?

What is your pricing structure?

Do you have an evaluation version?