Adaptive Shield
adaptive shield
This is a support browsing service exclusively for customers who have purchased or applied for evaluation.
You will need your ID and password to use it.
- Your account will be the email address you registered with.
- If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
- Old support site accounts cannot be used.
- To view the support page, you need to register to view the support page.
- Even if you have previously registered for support browsing with other products, you will need to register for an AdaptiveShield account, so please apply here.
This support site provides the following information necessary for operation.
- Documentation…product manuals, configuration guides, etc.
- Technical information…documents of various technical information
- FAQ…Frequently asked questions and their answers
Support page Account registration
Click here if you are a new customer registering for the Support Browsing Service
After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing access information.
For users before subscribing to maintenance service
If you have any questions before subscribing to the maintenance service, please contact us below.
Macnica
In charge of AdaptiveShield
- TEL：045-476-2010
- E-mail：AdaptiveShield-sales@macnica.co.jp
For users who have subscribed to the maintenance service
Macnica
AdaptiveShield Support Contact
Inquiry/Document request
In charge of Macnica Adaptive Shield Co., Ltd.
- TEL：045-476-2010
- E-mail：AdaptiveShield-sales@macnica.co.jp
Mon-Fri 8:45-17:30
