Specifications/Technical Information
Thales
Thales
Dedicated support browsing service for maintenance service subscribers
This is a support browsing service exclusively for users who have subscribed to the maintenance service for Thales or Gemalto's Safenet Luna series (Luna CARE).
An ID and password are required for use.
- Your account will be the email address you registered with.
- If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
- Old support site accounts cannot be used.
Even if you have previously registered for support browsing with other products, you will need to register an account for Thales or Gemalto's Safenet Luna series (Luna CARE), so please apply for browsing registration below.
This support site provides the following information necessary for operation.
- Product Specifications
- Various guides
- firmware
- FAQ
Support page Account registration
Click here if you are a new customer registering for the Support Browsing Service
After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.
Contact information
If you have any questions before subscribing to the maintenance service, please contact us below.
Macnica
In charge of Thales
- TEL：045-476-2010
- E-mail：hsm-sales@macnica.co.jp
Inquiry/Document request
In charge of Macnica Thales Co., Ltd.
- TEL：045-476-2010
- E-mail：thales-sales@macnica.co.jp
Weekdays: 9:00-17:00
