F5, Inc (Shape Security)

F-Five (Shape Security)

This is a support browsing service exclusively for users who have subscribed to the maintenance service of F5, Inc (Shape Security).
An ID and password are required for use.

  • Your account will be the email address you registered with.
  • If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
  • Old support site accounts cannot be used.
  • To view the support page, you need to register to view the support page.
  • Even if you have previously registered for support browsing with other products, you will need to register for an account with F5, Inc (Shape Security), so please apply here.

This support site provides the following information necessary for operation.

  • Documentation…product manuals, configuration guides, etc.
  • Technical information…documents of various technical information
  • FAQ…Frequently asked questions and their answers

Support page Account registration

Click here if you are a new customer registering for the Support Browsing Service

After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.

Inquiry/Document request

In charge of Macnica F5 Co., Ltd.

Mon-Fri 8:45-17:30