Service features

Our dedicated engineers, who have many years of experience in improving Macnica 's supply chain security system and investigating, analyzing, and responding to customers' externally disclosed assets, will hold regular meetings to help customers operate SecurityScorecard products more effectively and efficiently. We provide support for building the desired organizational structure.

Usage status review

In the customer environment, we provide detailed explanations of the number and contents of detected issues (issues related to security), review the usage status, visualize the customer's current situation and issues, prioritize countermeasures, propose improvements, etc. We will provide planning support.

Inquiry management

We will prioritize and manage the inquiries we receive from our customers, and explain our response policy and status.

Information provision

We provide update information and usage methods for SecurityScorecard products and support further usage.

Product update information

Recent security topics

By regularly providing the latest threat developments and trends from Macnica 's Security Research Center, you can use it not only as a countermeasure against supply chain attacks, but also as a countermeasure for cybersecurity issues that are becoming more complex every day.

Usage scene

It can be used by customers who have the following questions and concerns.

• I have a problem with ○○/something I want to do, but I don't know how to use the various functions of SecurityScorecard.
• My score has changed, but I don't know what is the cause of the change or what action is recommended.
• I know what I want to do, but I'm not sure where to start
• I thought it could be used in ○○ ways, but I would like to discuss whether it can be realized.