Ivanti (formerly PulseSecure)

Ivanti

If you have purchased the product, please use the support page below.
This is a support browsing service exclusively for users who have subscribed to maintenance services for Ivanti products (older PulseSecure products only).
You will need your ID and password to use it.
* When you apply for browsing registration, the ID will be automatically assigned, and the password will be set by you.

  • Your account will be the email address you registered with.
  • If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
  • Old support site accounts cannot be used.
  • Even if you are using another product handled by our company and have already obtained an account, you need to apply for the following "browsing registration application".
  • This service is for customers who have a maintenance contract. Browsing applications from customers who have not subscribed to a maintenance contract will be refused. Also, please note that if the maintenance contract has expired, the service will be suspended as appropriate.

This support site provides the following information necessary for operation.

  • Documentation: Admin Guides, Supported Platforms, Technical Information Documents
  • Software: OS of each product, etc.
  • FAQ : Frequently Asked Questions and Answers

Support page Account registration

If you are newly registering for the support browsing service, please select the target product from the following and apply.

After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.

Inquiry/Document request

In charge of Macnica Ivanti (Pulse Secure)

Mon-Fri 8:45-17:30