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The Path to Secure and Productive Operations in Healthcare

Reduce friction and improve access without sacrificing patient privacy

The Path to Secure and Productive Operations in Healthcare

Introduction

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table of contents

1. The Most Important Challenges in the Healthcare Industry
1-1. Walls surrounding medical data are crumbling
1-2. Staffing shortages, clinical burnout, employee retention
1-3. Technology can increase friction in the medical process
1-4. Sophistication of cyber attacks
1-5. Responding to regulatory compliance
2. Threats facing the healthcare industry   
3. The way forward for the healthcare industry
3-1. Reduce friction
3-2. Maintain protection
4. Island's Leading Enterprise Browser
5. With Island, healthcare organizations can address many critical use cases

1. The Most Important Challenges in the Healthcare Industry

1-1. Walls surrounding medical data are crumbling

Digital transformation in healthcare is enabling faster and better care for patients by enabling new services such as retail healthcare and increased remote operations and collaboration between healthcare professionals. With more external parties gaining access to internal systems and data, healthcare organizations struggle to balance privacy with access to regulated patient data.

1-2. Staffing shortages, clinical burnout, employee retention

As the demand for healthcare services continues to grow, the shortage of qualified staff is a pressing issue. This can affect the quality of care provided and further exacerbates the problem of staffing shortages as it affects the turnover of high stress and workload employees.

1-3. Technology can increase friction in the medical process

Leveraging supporting technologies can enable better diagnostics and improve service flexibility and scalability. Meanwhile, doctors and nurses are spending more time training new systems and interacting with different screens and proprietary interfaces, and less time interacting with patients.

1-4. Sophistication of cyber attacks

Healthcare remains one of the most highly targeted industries for cyberattacks. Modern attackers are well aware of the most commonly deployed defenses and continually update their tactics to adapt. Today's sophisticated phishing techniques, ransomware campaigns, and business email compromise attacks put healthcare workers at risk.

1-5. Responding to regulatory compliance

The healthcare industry is highly regulated, with numerous regulations covering everything from patient privacy to billing practices. Compliance requirements are constantly evolving, making it difficult for organizations to keep up with regulatory changes and stay compliant. Failure to comply with these regulations can result in severe financial penalties, reputational damage, and even legal action.

2. Threats facing the healthcare industry

2022 Healthcare Data BreachReport*(1)

In 2022, there were 707 reported healthcare data breaches of over 500 records, roughly on par with 2021 's record 715 data breaches. Of the 2022 data breaches, a whopping 56% were caused by third parties.

IBM Security: Cost of a Data BreachReport2022 *(2)

According to IBM, the healthcare industry has the highest costs associated with data breaches. The average cost of a healthcare data breach is reportedly over $ 10 million, up 42% from 2020.

Mayo Clinic builds bridges between data silos*(3)

Mayo Clinic's ambitious data platform aggregates medical data to support new research aimed at reducing healthcare costs and improving patient health and longevity.

EyeMed Vision Carefined $4.5 million for medical data breach*(4)

Poor identity and access controls contributed to the exposure of 2.1 million medical records in EyeMed Vision Care. The breach resulted in hefty fines for HIPAA violations and additional fines for violations of the New York State Department of Financial Services cybersecurity regulations.

3. The way forward for the healthcare industry

Healthcare organizations face many challenges related to data management, regulatory compliance, staffing, and technology deployment. To overcome these challenges, it is critical to break barriers between various stakeholders, including patients, healthcare providers, and organizations, while maintaining security and control over patient data.

3-1. Reduce friction

By focusing on new cloud-based services and reducing barriers to secure access to critical information, healthcare organizations can improve care and reduce frustration and employee turnover.

3-2. Maintain protection

As they drive digital transformation and adopt new SaaS services, healthcare organizations must maintain effective control and governance over key processes to protect patient data and maintain compliance.

4. Island's Leading Enterprise Browser

Island pioneered the enterprise browser and is the ideal enterprise workplace where work flows smoothly while being fundamentally secure. With the core needs of financial services organizations built naturally into the browser itself, Island gives you the same smooth Chromium-based browser experience users have come to expect while giving you complete control and visibility over the last mile. and governance.

5. With Island, healthcare organizations can address many critical use cases

  • Protect sensitive information across all your SaaS and web applications with integrated DLP, secure storage, and dynamic last-mile controls like screenshot protection, copy/paste controls, and data masking.
  • Enable secure access to medical applications and data by contractors or third parties with full audit trails of all actions and last-mile controls to prevent data leaks.
  • BYOD or BYOPC access using application perimeters ensures sensitive data remains under the control of the healthcare system.
  • Provides safe browsing that blocks malicious content, phishing attempts, or other web-based threats, and full forensic logs to investigate incidents.
  • It provides a user experience that helps employees work better, perform common tasks faster, and spend more time with their patients.
  • User experience enhancements improve employee onboarding, speed up common tasks, and automate business logic with robotic process automation (RPA).

By standardizing on Enterprise Browser, medical institutions can simplify IT operations and strengthen their security posture. End users also benefit from quick access to the applications they need and a fast, familiar browsing interface. It's very rare that one product can serve all three groups: security, IT and end users.

* (1) Source: https://www.hipaajournal.com/2022-healthcare-data-breach-report/

* (2) Source: https://www.ibm.com/reports/data-breach

* (3) Source: https://www.forbes.com/sites/sethjoseph/2023/02/01/building-bridges-between-data-silos-mayo-clinic-platforms-ambitious-initiative-to-enable- a-learning-healthcare-system/?sh=75279d5a3511

* (4) Source: https://healthitsecurity.com/news/eyemed-vision-care-to-pay-4.5m-to-ny-over-healthcare-data-breach

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