Vectra AI

Vectra AI

support

User-only support browsing service

This page is exclusively for users and sales partners who have a subscription license for Vectra AI. An ID and password are required for use.

  • Your account will be the email address you registered with.
  • If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
  • Old support site accounts cannot be used.
  • Please note that this service will be canceled if you do not renew after one month from the expiration of the maintenance contract.
  • Even if you have previously registered for support browsing with other products, you will need to register an account for Vectra AI, so please apply for browsing registration here.

Support page Account registration

Click here if you are a new customer registering for the Support Browsing Service

After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.

Inquiry/Document request

In charge of Macnica Vectra AI

Mon-Fri 8:45-17:30