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Full IT support service

Full IT support service

Complete document management
Recommended for small and medium-sized businesses that are considering implementing Box or have already implemented it!
This frees customers from the hassle of managing Box operations and enables them to build a secure collaboration environment.

Do you have a problem like this?

If your IT department has few staff, implementing Box can lead to operational challenges, such as:

Installation and configuration burden
When introducing Box, it is necessary to design the file structure, set user management settings, set access permissions, etc. If there are few people in charge, the amount of work required for this can be large, which may affect other work.
Thorough implementation of operational rules
In order to operate Box continuously, not only the initial settings are required, but also tasks such as account settings, deletion, folder configuration, and account inventory changes when employees join and leave the company. If care is not taken, there is a risk of misuse and inappropriate data sharing. Continuous operation with limited staff is difficult in terms of both skills and time.
Establishing and adhering to security policies
To operate Box effectively, regular monitoring, data organization, review of access rights, and maintenance of security policies are required. It is also necessary to properly formulate and comply with information security policies. With a small number of people in charge, it may be difficult to create a system in which all employees understand and comply with the policies.
Support and troubleshooting
After the implementation of Box, support work for technical issues and user inquiries is also required. If there are few support staff, support work becomes complicated and it becomes difficult to respond quickly. This can cause work to be delayed.

IT personnel do not have to take any time and effort; they simply request the work to be done by Macnica

\ Macnica will handle the operational tasks required to implement document management on Box/

"Marugoto Document Management" is an operational support service packed with Box operation know-how for small and medium-sized enterprises. Based on the advanced security knowledge accumulated over many years and the track record of supporting the implementation of Box in many companies, we provide thorough support to ensure safe and secure document management for all companies.

Information system personnel can create a secure environment simply by requesting Macnica to handle various Box-related tasks.

IT personnel do not have to take any time and effort; they simply request the work to be done by Macnica

Features and benefits of "Comprehensive Document Management"

Achieving efficient document management
This service, powered by Box, streamlines the organization, searching, and sharing of documents, allowing employees to quickly access the information they need and improving work efficiency.
Enhanced security
By using this service provided by Macnica, you can organize access management for confidential information. In addition, by using the monitoring option for internal fraud and governance risks, you can reduce the risk of information leaks and unauthorized access.
Operational outsourcing and ongoing support
Macnica will directly handle the process from installing Box to its operation. Macnica staff will organize documents, set permissions, manage user accounts, and handle employee help desk needs, reducing the burden on your IT staff and allowing them to focus on their core business.

*This service is intended for companies with up to 500 employees.

Inquiry/Document request

Macnica IT Support Services

Weekdays: 9:00-17:00