[Problem] Solved with "Box"! Three challenges in the human resource-related service industry-What is cloud file sharing that is used by 90,000 companies around the world and is safe for personal information? ~

With the labor shortage becoming chronic and the active job openings-to-applicants ratio remaining at a high level for the first time in about 45 years, the human resource-related service industry, such as temporary staffing and recruitment, continues to thrive. On the other hand, due to changes in society and revisions to laws, there is a growing demand for greater rigor in the protection of personal information.

Against this background, companies that provide human resources services say, "We understand the importance of securely managing data such as resumes, but this makes our daily work more complicated." It seems that many people have concerns such as "I want to expand business opportunities by meeting with" and "It would be nice if AI (artificial intelligence) could be used for matching."

Here, we will introduce the issues that companies in the human resource-related service are currently facing and hints for solving them.

What are the three challenges companies face while the human resources service industry is booming?

When it comes to human resources services, many companies face challenges such as: Some of you may feel that your company is in the same situation.

Issue (1) Security measures for personal information data such as resumes. Concerned about management at subcontractors

A common issue for companies that provide human resource-related services is the management of personal information data such as resumes and resumes. Many IT administrators may feel burdened with security measures for servers that store personal information, management of access rights, and response to audits.

If you outsource your interview work, etc. to an external agent, you may be concerned about whether the personal information provided to the outsourcer is properly managed. In the unlikely event of an outflow, the impact will be enormous, and the outsourcer's management responsibility will be questioned.

On the other hand, in modern times, if anyone carries a smartphone and tries to leak personal information data, it can be done easily. The importance of secure data management that can counteract internal fraud is increasing.

課題(2) 人材関連企業も悩む「人手不足」。求職者に選ばれる工夫が急務

With the prolonged labor shortage, the promotion of work style reforms, and the increasing acceptance of foreign workers, the human resources service industry is facing an opportunity to expand its performance. On the other hand, it seems that many companies feel that it is a seller's market for job seekers and that it is difficult for people to gather. In order to meet as many human resources as possible, each company is facing the challenges of creating an environment that is easy to use, improving services, and increasing user satisfaction.

Challenge (3) Speedy and accurate matching of companies and human resources. Interested in AI utilization

Recruitment-related services cannot be established without matching companies and applicants. If we can achieve speedy and accurate matching, we can support many encounters and lead to business results.

In order to do so, it is necessary to take into consideration various factors such as the applicant's experience and qualifications, personality, career plan, and compatibility with the company culture.

Recently, more and more companies are adopting AI-based matching. If it can be easily introduced, many companies may want to use it in their own company.

Realized by cloud type content management of "Box". Secure storage, sharing and utilization of personal information

We recommend Box, a cloud content management platform, for HR-related service companies that are facing these challenges. Personal information data such as resumes can be safely stored on the cloud.

“Box” was developed for corporations and is used by approximately 90,000 companies * worldwide, and more than 4,500 companies*​ ​in Japan, mainly large corporations and school corporations. We are compliant with numerous international security standards, including the ISO27001 international certification for information security management systems. It also conforms to the security standard "FedRAMP" when the US government procures cloud services, and has been introduced by many US government agencies such as the Department of Justice and the Department of State.

Data stored in "Box" can be securely shared inside and outside the company by file or folder. It is also possible to share without giving download rights. There is no need to worry about security incidents such as erroneous transmission of e-mails or loss or theft of physical media, and the risk of personal information leakage can be greatly reduced. It logs almost everything you do, so you can track when your files are viewed and downloaded by people you share them with.

Functions can be expanded by linking with various applications provided by partner companies of "Box". For example, by linking with an electronic seal/electronic signature solution, you can speed up and improve the efficiency of contracts, leading to an increase in the number of referrals. It is also possible to protect personal information data provided to contractors in cooperation with encryption solutions. There are more than 140* applications available in Japan that can be linked. Since API can be linked with your own application, it is also possible to use it in conjunction with your company's matching system.

個人情報を確実に保護しながら、業務の効率化やサービス向上を図りたい、人材関連サービスの企業に最適なサービスです。

*As of March 2019

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