Macnica Launches "Macnica Premium Support for Splunk" to Support the Utilization of Splunk Data Analysis Platform ~An original service that secures learning opportunities, accumulates and passes on technical knowledge, relieves technical concerns, and leaps the level of data utilization~

Macnica (Headquarters: Yokohama, Kanagawa, Japan, President: Kazumasa Hara, hereinafter referred to as "Macnica"), a total Services & Solutions provider in semiconductors, networks, cybersecurity, and AI/IoT, is a data analytics platform that collects, searches, analyzes, and visualizes® data generated from various IT systems. We are pleased to announce the launch of Macnica Premium Support for Splunk, an original service to support the utilization of Enterprise (hereinafter referred to as "Splunk").

■ Background
In recent years, as the importance of data utilization has increased in promoting DX and cyber security measures, Splunk has expanded its market share year by year as an integrated log management and analysis platform and is used by many customers. One of the reasons for this is the flexibility of data capture and creation of visualization dashboards, and in addition to IT security operation and various service monitoring, security monitoring for factories, IoT data analysis, visualization of labor and management data, etc. area is expanding. On the other hand, in order to use data more effectively, it is necessary to acquire the skills to understand and use a wealth of functions, continuously catch up on new functions and new utilization know-how, and develop human resources.

About Macnica Premium Support for Splunk
"Macnica Premium Support for Splunk" to be released this time is a service that provides the skills and know-how necessary for data analysis in the operation phase*. In this way, we will support the promotion of customer data utilization.
We have prepared two packages: a package specialized for utilization issues in the customer environment and a package specialized for version upgrade work.

(1) Utilization support package

Service overview Our dedicated Splunk engineers will be available for consultation via email or meetings regarding usage issues in customer environments beyond the scope of normal technical support, such as how to create search dashboards and how to import logs.
Form of provision Service ticket fee (1 year)
Offer price ¥1,800,000~ (excluding tax)
Ticket content

Number of inquiries: Up to 10 questions
Number of meetings: 1 *Maximum 2 hours including kick-off

(2) Upgraded watch package

Service overview We will help you to eliminate work anxiety by confirming the procedure in advance for version upgrade work and waiting during work.
The version upgrade work is not necessarily the same every time, and the procedures and points to note differ depending on the target version and customer environment. Our engineers act as advisors for the customer's version upgrade project, checking the procedure manual and standing by during the version upgrade work in case of an emergency.
Form of provision Up to 3 months per version upgrade work, quasi-delegation contract
Offer price ¥1,000,000~ (excluding tax)
Ticket content

Number of meetings: 2 times *Maximum 2 hours including kick-off
Procedure review
Waiting while working

With Macnica Premium Support for Splunk, you can bring the knowledge and skills of Macnica 's dedicated Splunk engineers to your business. As a result, it is useful for shortening learning opportunities and time related to data analysis, accumulating and passing on technical knowledge, and alleviating technical concerns that customers had to secure on their own in the past.

Macnica will continue to leverage its track record with Splunk, which has supported over 700 customers over the past 12 years, to further contribute to strengthening customers' security measures.

*List of Macnica original services that support the use of Splunk

<本サービスに関するお問い合わせ先>
株式会社マクニカ Splunk担当
E-mail: splunk-sales@macnica.co.jp
URL:https://www.macnica.co.jp/business/security/manufacturers/splunk/premium_support.html

*Company names and product names mentioned in this text are trademarks or registered trademarks of Macnica and each company.
*The information published in the news release (including product price, specifications, etc.) is current as of the date of announcement. Please note that the information may be subject to change without prior notice.

About Macnica

Since its establishment in 1972, Macnica has provided cutting-edge semiconductors, electronic devices, networks, and cybersecurity products with added technological value. Based on our traditional strengths of global cutting-edge technology sourcing and technology planning capabilities, we are developing new businesses in fields such as AI/IoT, autonomous driving, and robots. Under the slogan "Co. Tomorrowing," we will connect cutting-edge technology and Macnica 's intelligence, and as a provider of unique Services & Solutions, we will create social value and contribute to the development of future society. the Company company is headquartered in Yokohama and develops global business with 80 bases in 24 countries/regions around the world. Please see the website (https://www.macnica.co.jp) for details.

Inquiries from the press regarding this matter

株式会社マクニカ  https://www.macnica.co.jp
コーポレートマーケティング統括部 広報室 宮原、山本 e-Mail:macpr@macnica.co.jp
〒222-8561 横浜市港北区新横浜1-6-3 マクニカ第1ビル