Macnica provides BASE with MDR service "Falcon Complete" compatible with the latest macOS - Fully managed integrated solution equipped with next-generation antivirus and EDR to strengthen security and reduce operational load -

Macnica (Headquarters: Yokohama City, Kanagawa Prefecture, President: Kazumasa Hara, hereinafter Macnica), a total Services & Solutions provider in semiconductors, networks, cybersecurity, and AI/IoT, has announced the launch of the online shop creation service "BASE". We are pleased to announce that we have provided CrowdStrike Falcon Complete to BASE company (hereinafter referred to as BASE), which operates

■Background
BASE operates services such as ``BASE,'' which allows anyone to easily create an online shop. At BASE, where there are many creators such as designers and developers, many employees use Macs for work. Antivirus products from other companies have been used for security measures on these devices, but they are not compatible with the new OS, macOS Big Sur, or the Apple M1 chip, and require the latest OS and hardware on high-performance devices. It was frustrating for designers and developers who wanted to use it. Furthermore, in order to prevent the spread COVID-19, remote working has been introduced, and the number of employees working from home has increased.
Therefore, in order to further strengthen security, BASE conducted PoC (proof of concept) and PoV (proof of value) with multiple products that support Macnica and EDR (Endpoint Detection and Response). We have adopted the platform "CrowdStrike Falcon Complete" (hereinafter referred to as "Falcon Complete").

■What is Falcon Complete?
Falcon Complete is a fully managed integrated solution that combines next-generation antivirus, EDR, IT hygiene, and MDR (Managed Detection and Response). As a SOC (Security Operation Center) team, a group of elite experts (Falcon Complete Team) monitors attacks 24 hours a day, 365 days a year, and provides MDR (Falcon Complete) that promptly repairs when an incident is detected. In addition to this, the biggest feature is that the EDR operation process is provided as a one-stop service, from the construction of environment settings such as whitelists in the onboarding process to policy tuning.

The decisive factors for introducing Falcon Complete at BASE this time are as follows.

・Attack activity detection rate is high
・The UI is graphical and easy to understand
・Easy to install with a single agent
・Rates are reasonable
・MDR service is provided by a group of experts (Falcon Complete Team) 24 hours a day, 365 days a year
・Compatible with the latest macOS

In addition, since some employees were working remotely at the time of the introduction, each of them had to remove the existing antivirus product and install the Falcon Complete agent. We were able to complete the introduction by providing support through web conferences and preparing manuals. The ease of introduction is also highly evaluated.

■ Effects of introduction and future prospects
As of April 2022, about six months after BASE began operating Falcon Complete, stable operation continues. In addition, by realizing support for macOS, which was a concern before introduction, it became possible to use new OS and hardware such as macOS Big Sur and Apple M1 chip, allowing designers and developers to use the latest terminals. can now be used.
In the future, BASE is looking toward “Zero Trust”. Therefore, in addition to the logs extracted from Falcon Complete's EDR, we have developed a SIEM (Security Information and Event Management) solution that finds signs and traces of security incidents by performing a correlation analysis of logs collected from network devices and SaaS products. We are considering introducing it. In terms of networks, we are looking to replace conventional VPNs with SASE (Secure Access Service Edge) solutions that consolidate security and networks into a single cloud platform to improve management efficiency.

Macnica will continue to support our customers' security operations by leveraging our advanced technology and support capabilities.

[Click here for details of the case]
https://www.macnica.co.jp/business/security/manufacturers/crowdstrike/case_12.html

*Falcon Complete is an independent service and is not certified, sponsored, or otherwise approved by Apple Inc.
*Company names and product names mentioned in this text are trademarks or registered trademarks of Macnica and each company.
*The information published in the news release (including product price, specifications, etc.) is current as of the date of announcement. Please note that the information may be subject to change without prior notice.