ULTRA RED
ultra red
We have engineers who are familiar with ULTRA RED, including four ULTRA RED certified engineers *.
support
This is a support browsing service exclusively for customers who have purchased or applied for evaluation.
You will need your ID and password to use it.
- Your account will be the email address you registered with.
- If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
- Old support site accounts cannot be used.
- This service is intended for users and sales partners who have contracted for the product.
- Even if you have previously registered for support viewing for another product, you will need to register for an ULTRA RED account, so please apply for viewing registration here.
Support page Account registration
Click here if you are a new customer registering for the Support Browsing Service
After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing access information.
| supported language | Japanese |
| Response time |
Weekdays 9:00-17:00 (excluding company holidays) |
| Correspondence contents |
We will respond to the following technical inquiries.
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*Members certified by the ULTRA RED headquarters for their high level of ULTRA RED products and peripheral technology. Macnica has the most certified engineers among all ULTRA RED distributors in Japan. (As of February 2024)
Inquiry/Document request
Macnica ULTRA RED
- TEL：045-476-2010
- E-mail：ULR-info@macnica.co.jp
Weekdays: 9:00-17:00