Skyhigh Security
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Skyhigh SecuritySupport
In order to prevent the spread of the COVID-19 infection, the dedicated phone line for Skyhigh Secure Web Gateway Appliance (formerly McAfee Web Gateway) product support will be temporarily closed. If you have any questions, please feel free to contact us by email. We apologize for any inconvenience this may cause to our customers, but we appreciate your understanding and cooperation.
To customers who purchased
This site is dedicated to customers who have purchased Skyhigh Secure Web Gateway Appliance (formerly McAfee Web Gateway). Customers will need an ID and password.
- Your account will be the email address you registered with.
- If you have forgotten your password, please reset your password by clicking "Forgot your password?" on the login screen.
- Old support site accounts cannot be used.
Support page Account registration
If you are newly registering for the support browsing service, please select the target product from the following and apply.
Skyhigh Secure Web Gateway Appliance (formerly McAfee Web Gateway)
After completing the registration, we will send you an e-mail "Macnica Support Registration Completion Information" containing the access information.
Inquiry/Document request
In charge of Macnica Skyhigh Security
- TEL：045-476-2010
- E-mail：mfe-info@macnica.co.jp
Mon-Fri 8:45-17:30