Pendo
Pend
Software that makes software easy to use! A digital adoption platform that improves the in-house retention rate of SaaS and business applications
About Pendo.io.Inc.
Pendo's mission is to "improve the world's product experience with software," and provides a product platform that brings software closer to user expectations. Founded in 2013 in Raleigh, North Carolina, Pendo has grown to over 800 employees in seven offices around the world. *As of October 2021
It has over 2,000 client companies, including US-based Salesforce.com and US-based Trend Micro. Through community activities, events, podcasts and more, Pendo aims to support the success of digital leaders around the world.
| Official homepage | https://jp.pendo.io/about/ |
| Formal name | Pendo.io.Inc. |
| Established | 2013 |
| Head Office | Raleigh, North Carolina, USA |
| CEO & Co-Founder | --Todd Olson |
What is a digital adoption platform?
The shift to the cloud in the corporate information system environment has progressed rapidly, and various SaaS and applications have been introduced by companies promoting digital transformation (DX).
However, there are cases where the introduction of the system itself becomes the goal, and the utilization of the system has not progressed.
Digital Adoption Platforms (DAPs) are attracting attention.
DAP is a platform that can support software establishment and usage analysis, and by displaying appropriate guidance according to the attributes of users who use software, users can quickly acquire how to use them.
In addition, information system administrators can use the usage report function and user feedback function to quickly identify problems in software utilization and consider solutions. In addition, software developers can take user feedback into consideration when developing a suitable product development roadmap.
Among DAPs, Pendo has strengths in that it can perform both analysis and establishment support.
Promoting utilization of software realized by Pendo
We help users deploy and use software more efficiently across web and mobile.
Main features of Pendo
Pendo can be configured and used with low code / no code for the following three main functions that improve software usage analysis and usage rate. It also contributes to reducing support costs and improving UX.
Contribute to solving problems related to corporate software introduction!
It dramatically improves the process of establishing usage when introducing software.
Macnica also offers digital adaptation services for its own products.
Macnica also offers a digital adoption menu for its own SaaS services such as Box.
In-house deployment of SaaS/software introduced by customers will be streamlined!
Example of applying digital adaptation to Box
Contact information
We look forward to hearing from you regarding any of the following inquiries.
- Pendoの自社導入をご検討されている企業の情報システムご担当者様
- 自社ソフトウェアにPendoの組み込みをご検討されている開発ご担当者様
- Pendoのライセンス販売及びサポートをご検討されているパートナー候補様
Inquiry/Document request
In charge of Macnica Pendo Co., Ltd.
- TEL：045-476-2010
- E-mail：pendo-sales@macnica.co.jp
Mon-Fri 8:45-17:30