1. Integrated management across locations

Banks with multiple locations, such as head offices, branches, ATMs, and centers, tend to have fragmented surveillance cameras and access control systems at each location.

The ability to centrally monitor and manage multiple locations not only speeds up incident response, but also
This will also contribute to standardizing operational rules under the leadership of headquarters.

2. Flexibility to utilize existing equipment

Banks have a large amount of equipment and systems that have been in operation for a long time.
Therefore, rather than a complete overhaul, flexibility is crucial to allow for gradual updates while utilizing existing assets.
A configuration that doesn't rely too heavily on a specific manufacturer expands future options for updates and expansions.

3. Data Protection and Internal Controls

Video data and entry/exit logs may contain personal or confidential information.
Therefore, even within physical security,

• Access control
• Obtain audit logs
• Deterring fraudulent activity

Designing with internal controls in mind is essential.

4. Rapid initial response (mobility)

For banks, delays in initial response to incidents such as robberies, disruptive behavior, and equipment malfunctions pose a significant risk.
An operational system is needed that allows not only on-site personnel but also headquarters and security companies to remotely assess the situation and make quick decisions.

5. Visualization that allows for an intuitive understanding of the situation.

The ability to instantly grasp "what is happening at which location" is crucial to the quality of security and internal coordination.
A user interface that is easy for anyone to understand, such as map displays and status visualizations, is especially important in operational settings.

6. Organizing response levels according to risk.

Banks have detailed definitions of response levels for each incident, such as "reporting," "on-site response," and "police cooperation."
A system that organizes and visualizes risk levels in a way that assists human judgment prevents reliance on individual expertise and leads to a standardization of response quality.

7. Post-event surveys utilizing video and historical data

In handling complaints and audits, the ability to quickly review and extract video footage and entry/exit records is crucial.
If the investigation takes a long time, it will have a significant impact on the workload and customer service.

8. Compliance with data storage and operational rules

While cloud adoption is progressing, many banks still opt for on-premises or hybrid configurations.
Flexibility is required to select a data storage method that aligns with the company's own regulations and audit requirements.

9. Operations subject to financial regulation and auditing.

For banks, it is essential to operate with compliance with the Financial Services Agency and internal audits in mind.
Designing systems that ensure policy compliance also helps reduce the burden on employees.

10. Entry/exit management and reduction of human error

In environments where diverse individuals such as bank employees, contractors, and security guards come and go, automating and visualizing access control is crucial.
A perspective is needed that reduces human error while simultaneously improving the efficiency of on-site security and reception operations.

Summary: The key to physical security in banks is "systematization."

In physical security at banks, the focus is not on the number of features,

• Integration based on multiple locations
• Division of roles with the security company
• Internal controls and regulatory compliance
• Operation based on the assumption of labor shortages

Designing systems that support on-site operations is crucial.
The perspective of gradually increasing sophistication, based on the premise that the system will continue to operate smoothly after implementation, will lead to long-term value.

Features of the physical security solutions offered by Macnica

For physical security to function effectively in a banking environment, it is crucial to adopt a perspective that integrates technology and operations, with an integrated platform at its core.
Macnica supports its clients by combining its integrated security platform "Genetec Security Center" with the use of AI such as the anomaly detection AI "icetana" and facial recognition, a comprehensive understanding of systems from sensors and edge devices to networks, and governance design that takes cybersecurity into consideration.
In addition, based on collaboration with security companies, we have clarified the division of roles between people and systems, leading to operational optimization that takes into account the unique operational burden and regulatory requirements of banks.

You can find information about the configuration and deployment options of Genetec (Security Center / Security Center SaaS), which is designed with this integrated management in mind, on the product page.

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