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Article 1 (Purpose)

The purpose of these Terms of Use is to define the terms the Company use and other matters that apply to all users of "MAQUP on" (hereinafter referred to as "this App"), an application service that supports healthy behaviors provided by Macnica (hereinafter referred to as "our company").

Article 2 (Agreement to these Terms of Use)

  1. Users must use this App in accordance with the provisions of these Terms of Use, and may not use this App unless they fully understand and agree to the contents of these Terms of Use.
  2. When a user begins using this app, the user is deemed to have fully understood the contents of these Terms of Use and to have agreed to them.

Article 3 (Notes on use)

  1. This app is not a medical or therapeutic service and does not provide medical diagnosis, prescriptions or advice.
  2. If you are currently receiving treatment at a medical institution, have experienced a serious illness, or are at risk of a serious exacerbation, please consult with your doctor before deciding to use this app at your own risk.
  3. This app cannot be used to make inquiries seeking medical diagnosis or advice, or to make inquiries requiring emergency treatment for changes in your physical condition, etc. If you experience any changes in your physical condition while using this app, immediately stop using this app and consult an appropriate medical institution.
  4. We do not guarantee the accuracy, timeliness, completeness or reliability of the advice provided by this app.
  5. Users shall use this app at their own discretion, and the Company shall not be liable for any injuries, deterioration of health, or other troubles that may occur to users as a result of using this app.
  6. If the Company determines that a User has violated or is likely to violate any provision of these Terms and Conditions, the Company may suspend the User's use of the App without prior notice to the User.

Article 4 (Prohibited matters)

The following actions are prohibited when using this app.

  • Using this app from overseas
  • Use of the App by your family, friends, or other third parties
  • When using the functions of this app, you may write the following:
  • a. Posts that discriminate, slander, libel or insult specific or unspecified targets
  • b. Posts intended to disrupt business or commit crimes
  • c. Posts that cause the coach to feel sexually embarrassed, disgusted or uncomfortable.
  • d. Posts that ask the same question repeatedly
  • e. Posts that violate the Terms of Use, relevant laws and regulations, or public order and morals
  • Posting advice provided by this app on social media etc.
  • Modifying, reverse engineering, disassembling, decompiling or otherwise analyzing the programs that make up this Application, or any attempt to do so.
  • Developing or having a third party develop programs similar to the programs that make up this App.
  • Combining, linking, or otherwise incorporating all or part of the programs that make up this App into other programs without the Company consent.
  • Any act that infringes or may infringe the intellectual property rights of the Company or third parties used in connection with this app.
  • Any act that infringes or may infringe the interests of others using this app.
  • Any act that interferes with or disrupts the servers or networks to which this App is connected, or any other act that impairs the normal provision of this App.
  • Providing original services using this app.
  • Any act that violates laws and regulations or public order and morals.
  • Any other act that the Company reasonably deems inappropriate.

Article 5 (Handling of Personal Information)

  1. This app outsources professionally qualified experts to prepare coach responses for the coach consultation feature. Health information and vital data provided by users will be provided to external coaches in a form that does not identify individuals.
  2. Health information, vital data, etc. provided by users will not be provided to the company to which the user belongs in a form that identifies the individual. However, personal information may be processed into statistical data, etc., so that it cannot be identified, and then provided to the company to which the user belongs.
  3. In the following cases, we will prioritize protecting human life and complying with laws and regulations, and may contact the police, relevant organizations, the user's company, etc. and share personal information, including the content of the consultation.
    1. When required by law
    2. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent (including when, through the coach consultation function, the user complains of a significant and sudden change in their physical condition, or when the user makes statements that allude to suicide or self-harm).
  4. In addition to the above, we will not provide any health information, vital data, etc. provided by users to any third party.
  5. Other personal information will be handled in accordance with the Company MAQUP on application privacy policy. For details, please see the URL below.
    MAQUP on Application Privacy Policy:
    https://www.macnica.co.jp/privacy/maqupon/

Article 6 (Changes to these Terms)

  1. the Company reserves the right to change these Terms of Use as necessary at the Company discretion. In such cases, the company will post a notice on the App stating that the Terms of Use will be changed, along with the content of the changed Terms of Use and the effective date, or will notify users in advance. If users receive advance notice or are aware that the changed Terms of Use have been posted, and continue to use the Service, they will be deemed to have agreed to the changed Terms.
  2. Notwithstanding the preceding paragraph, the Company may, if it deems it necessary in amending these Terms of Use, give you an opportunity to review the amended Terms of Use in advance and request that you agree to the amended Terms of Use.
  3. Any changes to these Terms of Use set forth in the preceding two paragraphs shall take effect from the notified effective date, regardless of whether they are before or after the date of consent by the User.

First edition established on March 5, 2026​