Apology regarding the impact of the Microsoft 365 outage on email sending and receiving.
We would like to express our sincere gratitude for your continued patronage.
Currently, a system failure is occurring in Microsoft's cloud service, "Microsoft 365," and our company is also experiencing delays and non-delivery of some emails.
We sincerely apologize to our business partners and all those involved for the great inconvenience and concern we have caused.
< Note >
■Date and time of occurrence
(From around 3:00 AM on Friday, November 13, 2026)
■ Impact
Delays or non-delivery of emails sent from our company
Delays or failures in receiving emails addressed to our company.
■Current situation
We are monitoring the progress of Microsoft's recovery efforts while taking action within our own environment.
We will promptly announce on this website once we have confirmed that the transmission and reception are working correctly.
that's all