Macnica collaborates with security company to support security digital transformation at Mie Prefecture's Kihoku Town Hall main building and Kaizan General Branch Office - First introduction of AI anomaly detection solution "icetana" by a local government -

Macnica (Headquarters: Yokohama City, Kanagawa Prefecture; Representative Director and President: Kazumasa Hara; hereinafter Macnica) announced today that it has provided its AI anomaly detection solution "icetana" to the main building and Kaizan General Branch Office of Kihoku Town Hall in Mie Prefecture, with operation commencing in April 2025. This marks the first time that icetana has been introduced to a local government in Japan.

■ Security issues faced by local governments
Local governments are facing a decline in the younger generation and an aging population due to depopulation and population outflow. These factors are contributing to the deterioration of public safety, making the creation of safe communities an urgent issue. Meanwhile, in several municipalities where surveillance cameras are being installed, results have been seen such as a decline in crime rates and an increase in citizens' sense of security, raising hopes for regional revitalization and population growth.

■ Challenges faced by Kihoku Town Hall and the purpose of implementation
In Kihoku Town, in addition to patrols, security services at the town hall include services such as filing family registry-related notifications at night, and improving resident services by securing hours to respond to inquiries at the counter and strengthening security was an issue. On the other hand, the entire security industry is facing issues of labor shortages and rising labor costs, and Kihoku Co., Ltd. (Head office: Kihoku Town, Mie Prefecture, Board Director: Gomi Mayuko, hereinafter referred to as Kihoku), which provides security services for the Kihoku Town Hall Main Building and Kaizan General Branch Office, was no exception and needed to find a solution to the problem quickly.
Therefore, by incorporating icetana, which Macnica provides as the sole domestic distributor, into Kihoku's own services, they have achieved digital transformation of security and provided these services to Kihoku Town, strengthening nighttime security with limited security resources while improving resident services and reducing the burden on security guards in a short period of time.The introduction of the system was carried out with the full cooperation of Panasonic EW Networks Co., Ltd. (Head office: Minato-ku, Tokyo; Representative Director and President: Keitaro Hoshiba), which has a wealth of experience in installing surveillance cameras.

<Operation status>

A town hall employee operating the system at Kaizan General Branch Office

A camera installed on the ceiling near the reception

■ Expected effects
Icetana's autonomous learning AI learns the "normal state" of each camera, and detects any "abnormality" that could lead to an incident or accident, and notifies security guards. Since no complicated settings are required, there is no need to deploy a specialized operator on-site. Security guards can focus on responding to the situation based on the content of Icetana's notifications, reducing their burden and enabling quicker responses when an abnormality occurs. This is expected to provide a sense of security to local residents.

■ Future developments
Kihoku Town Office believes that utilizing AI technology is an effective tool, and intends to continue to utilize the latest digital technology to proactively improve convenience for townspeople and improve administrative services by increasing work efficiency.
By collaborating with security companies, Macnica will strengthen its support for the development of new security services that utilize the latest technologies such as icetana and provide them to local governments across the country, thereby contributing to solving issues facing the security industry as a part of the lifestyle safety industry and realizing safe and secure local communities.

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