Macnica launches its own unique service, "Macnica Content Management Consulting" ~ Providing comprehensive support from the initial consideration to utilization phases to improve business efficiency using Box ~

Macnica (Headquarters: Yokohama, Kanagawa, Japan; Representative Director and President: Kazumasa Hara; hereinafter Macnica) today announced that it will start offering "Macnica Content Management Consulting," a service to organize As is/To be and formulate use cases when considering the introduction of Box. By offering this service together with the existing PoC support service and implementation support service, we will provide comprehensive support from the initial stage of Box consideration to the utilization phase, thereby improving business efficiency.

With the recent advancement of teleworking and digital transformation, Box, which has been introduced in over 20,000 companies in Japan, is not only being introduced as a data storage and external sharing tool, but is also increasingly being introduced with the aim of improving employee productivity and work efficiency. However, there are many challenges in content management for field departments, such as the existence of multiple communication tools and multiple copies and versions scattered around. In addition, because Box has a wide range of functions, it is not easy for information systems departments to understand all of the functions at the early stages of consideration. Therefore, it is difficult for information systems departments to organize and reach a consensus on business requirements such as which tasks should be improved and functional requirements such as which functions of Box should be used, and even if it is introduced, it is not uncommon for it to be limited to general usage scenarios using basic functions.

■About Macnica Content Management Consulting
To reap the benefits of implementing Box, it is first necessary to understand the issues related to content management in the field departments from the early stages of consideration before the PoC and define the ideal image of document management and content sharing. In "Macnica Content Management Consulting" (hereinafter referred to as this service), Macnica consultants will conduct interviews to gain a deep understanding of the business processes of the field departments and propose use cases and methods of using Box that meet each individual need. In normal implementation support, technical design support is provided based on the requirements defined by the customer, but the purpose of this service is to define the requirements that will form the basis of implementation support.

<Service flow>

Providing optimal and comprehensive support from the initial study to the utilization phase
Macnica By adding this service to its portfolio, Box Japan is now able to provide comprehensive support from the initial stages of consideration to the utilization promotion phase. The service defines requirements, and through PoC and implementation support, builds a Box environment that meets those requirements. After that, from the viewpoint of utilization, we will provide our original content portal "Macceed" (Macnica), which provides frequently asked questions and video manuals, and the "Hakonnect" series, which solves individual customer issues, as well as review meetings by Customer Success Management (CSM), We support the further promotion of usage.

< Macnica 's portfolio of Box-related solutions>

Macnica will use its experience and know-how to support the successful implementation of Box as a partner tailored to the individual needs of each company.

[Click here for details on Macnica Content Management Consulting]
https://www.macnica.co.jp/business/network/manufacturers/box/data_migration_support.html

[Click here for details on Box-related solutions in general]
https://www.macnica.co.jp/business/network/manufacturers/box/superiority_mac.html

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Macnica Box Products
E-mail: box-sales@macnica.co.jp

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*The information published in the news release (including product price, specifications, etc.) is current as of the date of announcement. Please note that the information may be subject to change without prior notice.