Regarding Windows system failures (BSOD) caused by CrowdStrike Holdings、Inc. security software
We have been informed CrowdStrike Holdings、Inc. (hereinafter CS) that the worldwide system failure on Windows PCs that occurred on July 19th was caused by an update to their security software, Falcon Sensor. As a domestic distributor of CS, Macnica will report any information regarding this failure on our website as soon as we receive it.
We have already received a report from CS that they have identified the cause of the problem and are doing everything they can to restore the service and provide support to their customers. We are also currently doing everything we can to support our contracted customers so that they can restore their business. We ask our customers and sales partners to please refer to the information below and contact us if you have any questions. We appreciate your understanding and cooperation.
https://www.macnica.co.jp/business/security/manufacturers/crowdstrike/news20240719.html