Macnica launches Japan's first Vectra AI monitoring service - 24/7 monitoring of NDR/EDR, resolving security operations issues and personnel shortages -

Macnica (Headquarters: Yokohama City, Kanagawa Prefecture; President: Kazumasa Hara; hereafter Macnica) is a total Services & Solutions provider in semiconductors, networks, cybersecurity, and AI/IoT.Vectra AI, Inc. (Headquarters: U.S. San Jose, CEO: Hitesh Sheth, announced that for the first time in the country, we have started offering our unique "Vectra AI Monitoring Service," which monitors and analyzes Vectra AI, a Network Detection and Response (NDR) solution from Vectra. Masu.

1. background
With the recent penetration of telework, the concept of zero trust is widely known, and the limits of security measures based on perimeter defense are recognized. An increasing number of companies are adopting Endpoint Detection and Response (EDR) as endpoint (terminal) countermeasures against threats that invade or hide inside companies, but reports of security incidents caused by cyberattacks such as ransomware are increasing. Never give up. One of the reasons for this is the presence of network equipment that cannot be installed with EDR. NDR is an effective countermeasure against threats that intrude or hide on the network. NDR is a solution that enables monitoring in all phases of an attack, such as (1) threat intrusion, (2) internal lateral expansion, and (3) exfiltration of information, by analyzing the behavior of communications in the network.
Combining NDR and EDR strengthens the countermeasures against threats that infiltrate and hide inside the company, but in terms of introduction, there are "lack of human resources with security knowledge", "operational load due to a large number of alerts", and "24 hours a day". In some cases, problems such as the inability to create a monitoring system remain, and it is not easy to complete the operation within the company.

2. Service overview
In order to solve these issues, Macnica is now offering its own "Vectra AI Monitoring Service" to monitor and analyze Vectra AI, an NDR solution. This service provides 24 hours a day, 365 days a year, in response to detections (alerts) issued by Vectra AI, with analysts who are excellent in security analysis providing threat analysis, customer responses, and countermeasure reports. We also provide integrated security monitoring services by conducting investigations that include alerts and logs from other security products such as EDR. With this service, customers who were unable to implement Vectra AI due to lack of NDR knowledge or resources can now implement Vectra AI with peace of mind.

3. Service Features
・Consistent support from product support to operations
Macnica, the primary distributor of Vectra AI in Japan, will provide consistent support across Macnica group, including its affiliate S&J Corporation, from product support to operational monitoring, preventing customer inquiry flows from becoming complicated and providing comprehensive support.
・24/7 monitoring
Analysts with excellent security expertise will respond 24 hours a day, 365 days a year based on the severity of incidents determined by Vectra AI. This not only reduces the operational burden on customers, but also allows them to use a highly specialized operational monitoring system.
- Integrated monitoring including EDR
Vectra AI can be integrated with Macnica 's EDR products, such as CrowdStrike and Trellix, to provide a consistent service from network-based detection by NDR to terminal-side analysis by EDR, contributing to both improved security levels and more efficient operations.

[Service usage image]

　Commenting on the announcement, S&J Corporation President Nobuo Miwa said:
"S&J Corporation wholeheartedly welcomes the release of the Vectra AI monitoring service. Vectra AI is an NDR solution that can monitor all phases of an attack, from intrusion, lateral movement within the company, and information leakage, by analyzing communication behavior on the network. By combining it with other security products such as EDR, measures against threats within the company can be strengthened, but there are cases where issues remain such as "lack of personnel with security knowledge," "operational burden of responding to a large number of alerts," and "inability to create a 24-hour monitoring system," making it difficult to complete the operation within the company. With this service, experienced security analysts will analyze threats and provide responses and countermeasures to customers 24 hours a day, 365 days a year in response to detections (alerts) issued by Vectra AI, allowing customers to reduce their operational burden and achieve highly specialized operational monitoring. We will continue to further strengthen our partnership with Vectra and Macnica and provide optimal solutions to our customers. "

Macnica will continue to support Japanese companies in strengthening their security by addressing customer issues and developing and providing optimal solutions.

[Click here for details on the Vectra AI monitoring service]
https://www.macnica.co.jp/business/security/manufacturers/vectraai/socservice.html

*In-house research

*Company names and product names mentioned in this text are trademarks or registered trademarks of Macnica and each company.
*The information published in the news release (including product price, specifications, etc.) is current as of the date of announcement. Please note that the information may be subject to change without prior notice.