Macnica (hereinafter Macnica, headquartered at 1-6-3 Shin-Yokohama, Kohoku-ku, Yokohama, President: Kiyoshi Nakashima, capital: 11,194 million yen), a company that imports, sells, and develops semiconductors and network equipment, is pleased to announce that the Shinjuku Washington Hotel Main Building (headquartered at Shinjuku-ku, Tokyo, General Manager: Chihiro Tomohiko) will begin offering services using Relay, a delivery service robot developed by Savioke, Inc. (hereinafter Savioke, headquartered at San Jose, California, USA, CEO: Steve Cousins).
Savioke's delivery service robot "Relay" is an autonomous delivery robot that transports goods from person to person and provides a special experience that will leave a lasting impression on guests. At hotels, it is often used as a member of the staff for delivery services that carry snacks and drinks to each room. It helps reduce the workload of staff by transporting goods safely, securely, and reliably to their destinations.
Click here for more information about "Relay". https://www.macnica.co.jp/business/servicerobot/products/900/
At the Shinjuku Washington Hotel, the name of the delivery service robot has two meanings: (1) "Mairu" to the customer, and (2) to deliver a smile to the customer. I named it "S-mile" so that it would be called. In addition to delivering guest room amenities, we also plan to serve as surprise production staff who deliver cakes and bouquets to customers. We plan to provide it.
Macnica will now provide support, maintenance, and maintenance services for Relay at the main building of the Shinjuku Washington Hotel. By integrating with hotel equipment such as elevator systems, we are able to autonomously deliver items to guest rooms. We will provide next-generation services that are highly convenient and efficient to our guests from all over the world.
It is expected that the use of service robots will continue to expand in the future, against the backdrop of measures to address labor shortages and requests for differentiated services. Macnica will sell superior service robots, including "Relay," provide installation support to reduce customer concerns when introducing service robots, and provide maintenance and support services to ensure effective operation after installation. Macnica will contribute to the businesses of customers who are using service robots to innovate their operations.
About Shinjuku Washington Hotel
Shinjuku Washington Hotel celebrated its 35th anniversary in December last year as the flagship hotel of WHG HOTELS, which operates nationwide. We will continue to actively introduce the latest services that meet the needs of our customers so that we can be a comfortable hotel with highly convenient services for our customers. In addition, we are planning to implement a delivery service robot introduction campaign. (For details, please see the Shinjuku Washington Hotel website.)
所在地：東京都新宿区西新宿3-2-9
アクセス：新宿駅各線より徒歩約8分、都営大江戸線都庁前駅より徒歩約5分
客室数：1,617室
TEL：03-3343-3111（代表）
URL：https://www.shinjyuku-wh.com/
About Savioke
Headquartered in San Jose, California, Savioke was founded in 2013. Savioke is a global leader in the development of service robots, developing the delivery service robot "Relay". “Relay”, which runs autonomously, gets on and off elevators, avoids obstacles, and safely delivers goods to designated locations. "Relay" is used by many hotels as a delivery service that delivers snacks and drinks to each room. "Relay", with its sophisticated design, is a service robot that can be used easily in an environment where people coexist and provides a special experience.
Company name: Savioke Inc.
Established: 2013
Headquarters: San Jose, California, USA
CEO: Steve Cousins
For details, see the website (www.savioke.com)please look at.
About Macnica
Since its establishment in 1972, Macnica has been a technology trading company and solution provider that plans, develops, and sells semiconductors and network-related equipment in the electronics and information and communications fields. We carry a wide variety of cutting-edge electronic products and always provide advanced technology and knowledge with higher added value. We also accurately grasp market trends and customer needs, establish our own detailed services and support, and support product design and development.
In recent years, expectations have been rising for the use of service robots as a way to supplement the workforce and increase employee productivity due to future major social issues such as labor shortages. At Naka Macnica, we help our customers improve their business productivity and customer satisfaction through service robots.
the Company is headquartered in Yokohama, and operates in countries including Japan, the United States, Canada, Brazil, the United Kingdom, Germany, Italy, Spain, France, Israel, Hong Kong, Taiwan, South Korea, China, Singapore, Thailand, India, Malaysia, and Vietnam. We are developing global business based on 78 locations in 22 countries around the world, including Myanmar, the Philippines, and Indonesia.
Please see the website (https://www.macnica.co.jp) for details.
Please contact the following for inquiries regarding this matter.
Macnica https://www.macnica.co.jp
経営企画部 広報企画課 宮原 e-Mail： macpr@macnica.co.jp
〒222-8561 横浜市港北区新横浜1-6-3 マクニカ第1ビル
TEL：045-470-9851 FAX：045-470-9853