When you select the Bluetooth address of the Odyssey kit in the app and open the Personality List page, the app sends a request to the Odyssey server on the cloud to match the Personality number read from the Personality List on the Odyssey kit with the information in Odyssey Utility Web. can be

Therefore, the Personality number is displayed first, and a Personality Name is assigned and displayed for each. This may take a few seconds depending on your smartphone/tablet's internet connection and communication status. First make sure your smartphone/tablet has a good WiFi or 3G/4G connection.
If Personality Names are not assigned to all Personality numbers within 10 seconds at most, return to the Bluetooth selection screen and try again.

If you are using a company network, the port used by Odyssey or your smartphone/tablet may be restricted by a firewall. Please use a different internet connection or open the appropriate port in your company's firewall.