SonicWall

sonic wall

Notice of end of new handling of SonicWALL products

July 2016
Macnica

Greetings

I would like to congratulate you on your continued prosperity and prosperity. We would also like to express our sincere gratitude for your continued patronage.

　この度、Dell Software社の「Dell SonicWALL」製品（下記製品）について、弊社からのご提供を終了させていただくことになりました。

Along with this, our support contact (8x5MNC Support, MNC Enterprise Onsite) will also be discontinued.

Thank you for your patronage over the years.

If you have any questions, please contact our sales representative or the SonicWALL support team.

Best regards

1. Our discontinued products

  • Dell SonicWALL TZ Series/NSA Series/Super Massive Series

Although we are no longer a distributor, SonicWALL products can still be purchased from authorized resellers, so please contact other Dell SonicWALL authorized resellers for new purchases and inquiries.

List of authorized distributors

2. 新規販売・弊社サポート提供終了日

End of new product sales End of reception for our support desk

September 30, 2016

March 31, 2017

(Support window will be provided until March 31, 2018)

*For customers who have contracted beyond March 31, 2018, we will provide our support until the expiration of the maintenance contract period.

To customers who purchased

Customers who have purchased please use the following.

Macnica
SonicWall Support E-mail Contact E-mail Contact

The following site is dedicated to customers who have purchased SonicWall products.
Customers will need an ID and password.

Support page login

Macnica
SonicWall product manager

Support browsing service for maintenance service users and partners

This is a support browsing service exclusively for users who have subscribed to the maintenance service and sales partners.
An ID and password are required for use.

  • Even if you have previously registered for support browsing for other products, you will need to register for a SonicWall account, so please apply for browsing registration below.
  • Please note that users who have subscribed to the maintenance service will be canceled if they do not renew after one month from the expiration of the maintenance contract.

This support site provides the following information necessary for operation.

  • Product Specifications
  • Fault Isolation Procedure Guide
  • Setting procedure, etc.

For Customers Before Subscribing to Maintenance Service

If you have any questions before subscribing to the maintenance service, please contact us below.

Macnica
SonicWall product manager