Discontinued LANpress series product failure repair reception / replacement of the same model / end of technical support information

Auspicious day in January 2006
Macnica

Greetings
I would like to congratulate you on your continued prosperity. Thank you for your continued patronage of the LANpress series of print servers.

Since its release in 1992, the LANpress series has been loved by many customers and has released 17 products in the series. During that time, we received various opinions from many customers, and we would like to take this opportunity to thank them for improving the product.
Currently, sales of all models in the LANpress series have been discontinued. All technical inquiries (equipment usage, fault isolation, etc.) by telephone, e-mail, fax, etc. for these discontinued products have been completed. For technical information regarding discontinued products, please contact us at the contact information below.
In addition, we would like to inform you about the status of our company's support for repairs of defective products as follows. For products that have been sold for 5 years, we have stopped accepting repairs for defective products. Thank you for your understanding after confirming the following.

Once again, we would like to express our deepest gratitude for your long-term patronage of the LANpress series. We appreciate your continued support for our products.

Best regards

List of technical support and repair reception desks

1. For the following products, technical support by telephone, e-mail, and fax and acceptance of repairs for malfunctioning products will be discontinued on the date shown below.

type name

Discontinued product

Sales end date

LANpress1P

 037xxxxx March 31, 2002

LANpress1+1 EXTRA

 034xxxxx March 31, 2002

LANpress2+2 EXTRA

 035xxxxx March 31, 2002

LANpress1+1

 034xxxxx March 31, 2002

LANpress2+2

 030xxxxx 031xxxxx 032xxxxx March 31, 2002

LANpress1+3

 030xxxxx 031xxxxx 032xxxxx March 31, 2002

LANpress1+3

 039xxxxx June 13, 2003

LANpress2P EXTRA

 038xxxxx June 13, 2003

LANpress1P EXTRA Flash

 048xxxxx June 13, 2003

LANpress2P EXTRA Flash

 049xxxxx June 13, 2003

LANpress 1P/100

 024xxxxx December 31, 2004

LANpress Direct

 026xxxxx September 30, 2005

LANpress 2P/100
LANpress 2P/100-CR

 025xxxxx August 31, 2005

LANpress 3P/100

 CTxxxxxx July 30, 2005

2. As of March 31, 2002, technical support by phone, e-mail, and fax has ended for the following products. In addition, as of January 2006, we are still accepting repair requests for faulty products, but we are no longer accepting replacements for the same model as we are no longer able to obtain the parts/materials necessary for repairs. .
Please note that we are proposing two 1-port type LANpress2000 Direct units. However, if it becomes impossible to obtain the parts/materials necessary for repairing LANpress2000 Direct, we will consult with you separately.

product name Serial number Breakdown repair reception
Completion date		 Troubleshooting
LANpress2000 2+1 CTxxxxxx End of September 2007 Proposal for LANpress2000 Direct x 2 units

3. As of December 31, 2004, technical support by telephone, e-mail, and fax will be terminated for the following products. Please note that we will stop accepting repairs for defective products at the end of November 2008. However, if it becomes impossible to obtain the parts/materials necessary for the repair, we will consult with you separately.

product name Serial number Breakdown repair reception
Completion date		 Troubleshooting
LANpress2000 Direct CTxxxxxx
SCxxxxxx		 End of November 2008 same model actual item exchange