
AiryQonnect
Airy Connect
What kind of service is AiryQonnect?
This is a system that continuously measures indoor air quality (temperature and humidity, CO2 concentration, PM/particle count, atmospheric pressure) with an air quality sensor unit and uploads the measurement and monitoring to the cloud via an LTE line.
There are some areas where data is missing from the history screen on the dashboard. Is this a malfunction?
Data may be lost due to the radio wave conditions in the environment where the device is installed.
If data is frequently missing, consider changing the installation location.
Is there an API for network system integration?
Yes, we are preparing an API for cloud platform integration. Please contact us via "AiryQonnect API Package".
Can I view time series data of air quality measurements on a smartphone or tablet?
Yes, you can check it on the history screen.
The sensor readings are updated every minute.
Can I change the measurement thresholds for each sensor?
No, you cannot change the settings yourself.
Can I download the air quality measurement data locally?
Yes, you can download CSV data on a monthly basis.
However, data will be stored on the dashboard for one year.
Can I rearrange the order of the sensor items on the dashboard?
No, it is not possible to change the arrangement of sensor items on both the overview screen and the history screen.
What are the alerts listed on the device management screen on the dashboard?
If the CO2 concentration exceeds 1000ppm, an alert email will be sent to the device administrator's registered email address.
Although you cannot change the threshold, you can set the frequency of email notifications.
Can I change the device name?
Yes, the device administrator can change the device name from the device management screen on the dashboard.
Can I change the device owner's name?
No, once you register it cannot be changed.
Please contact the Macnica Airy Connect support team, have your current registration information deleted, and then you will need to register a new account again.
How can I change the language of the dashboard to English?
You can select the language change (Japanese or English) at the top right of the login screen on the dashboard.
What should I do if I want to stop using data communication?
After turning off the power, remove the SIM card and contact us using the number written on the front.
Are there any restrictions or expiration dates on packet communication charges for the SIM card of the AiryQonnect compatible device (AQ-E1)?
No, AiryQonnect is a subscription service that provides a package of all the elements necessary for air quality monitoring (sensor terminal, communication fee, visualization screen).
One year's worth of communications fees is included in your initial purchase, so you don't need to worry about communications fees restrictions or expiration dates.
If you wish to continue using the service in the following years, it will be automatically renewed.
Which carriers are compatible with the SIM card of the AiryQonnect compatible device (AQ-E1)?
In Japan, you will connect to one of the following carriers: Docomo, Softbank, or KDDI.
If you would like to check the details for each device, please contact us below.
What should I do if the LCD screen on my AiryQonnect compatible device (AQ-E1) goes blank?
Please check that the power cable is properly connected to the USB Type-C connector of your device.
How do I install an AiryQonnect compatible device?
It can be mounted on the wall using the dedicated bracket (included) or placed flat using the smartphone stand (sold separately).
Are there any recommended browsers?
The following browsers are supported:
■Desktop
・Windows (OS/Windows 10.x) Microsoft Edge
・Google Chrome
- Latest versions of Firefox
- Mac (OS 10.13 or later) Safari 12 or later, Google Chrome
- Latest versions of Firefox
■ Smartphones and tablets
・iPad: iOS 12 or later Safari, latest version of Google Chrome
・Amazon Fire7 tablet Silk browser
What should I do if I forget my password?
Please access the following website and click on "Forgot your password?" in the red box below to reset your password.
https://www.airyqonnect.com/

Can it be used for certification services such as WELL certification and LEED certification?
This device meets the strict measurement conditions set by various certification services, such as measurement accuracy for sensors and accuracy of aging deviation.
Note: Please consult us regarding the measurement conditions for each certification service.
When using this as an indoor ventilation index, is there any difference compared to cheaper CO2 sensor devices?
This corresponds to the "Guidelines for the Selection of Carbon Dioxide Concentration Measuring Devices" announced by the Ministry of Economy, Trade and Industry on November 1, 2021, so please refer to the guidelines.
How large an area can be measured with one sensor terminal?
Total floor area [3000m2] The floor area per measurement point is assumed to be 300m2.
Depending on the installation environment, there may be applicable laws and regulations. Please check the legal documents for details.
Example: Measurement method for Building Environmental Sanitation Management Standards (Building Management Law) (Tokyo Metropolitan Government)
How do I get started with AiryQonnect?
After purchasing, please access this page while connected to the Internet.
Then create an account and get started.
In what locations can it be used?
It can be used in all indoor facilities (buildings, offices, hospitals, nursing homes, educational institutions, restaurants, warehouses, factories, etc.).
It can be installed and used anywhere there is a mobile phone communication area.
When I receive my AiryQonnect-compatible device, where should I start setting it up?
We have prepared videos on how to use AiryQonnect, including how to set up the initial settings.
When you receive the product, please first watch the video below.
How to use Macnica 's Indoor air quality monitoring solution "AiryQonnect"